Account Director

Join to apply for the Account Director role at M  Partners
. The client is a services business based in Ireland that utilises cutting-edge technologies to deliver industry-leading expertise to Telecommunications and Financial Services clients. They develop custom innovations to streamline client workflows and improve operational efficiency, with a commitment to quality and customer satisfaction.

The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with Citi (one of the client’s largest accounts).

• Manage executive relationships with stakeholders from Citi concerning the ongoing services business and revenues.
• Own customer relationships for assigned accounts and lead customer communications.
• Evangelise the client’s capabilities to be viewed as a strategic partner to Citi.
• Hunt for new opportunities and business areas that the client can support Citi with, and ultimately sell more time-and-material consulting and bespoke project solutions.
• Grow the opportunity pipeline and increase revenues within the account.
• Work with the client’s executive team to develop and implement a successful account plan.

• Existing experience selling to Citi and familiarity with Citi’s internal structures and key stakeholders.
• Prior experience selling software services / ITO / IT or Network Systems Integration Services.
• Capable of working with presales solutions architects to create and deliver compelling service pitches.
• The client provides European-based resources resident in Ireland, so candidates will ideally have experience selling services for a near-shore local supplier.
• The client is a high-growth services business, with a few hundred people, so candidates will need an entrepreneurial flair and be able to work in a relatively small company environment.
• High emotional intelligence, empathy, and interpersonal skills.
• High level of independence and professionalism.
• Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
• Overall knowledge of business development.
• Strong analytical and goal-oriented mindset.
• Detail-oriented.

This range is provided by M  Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range details will be discussed with the recruiter.

• Mid-Senior level

• Full-time

• Telecommunications