Brand Ambassador & Tour Guide

This exciting opportunity gives you the chance to be part of a dynamic team, creating a sensational experience for visitors.

You will be responsible for bringing to life the stories and craft with passion and enthusiasm ensuring visitors have an immersive and engaging experience.

This role requires you to provide first class customer service, warmly greeting visitors, hosting tours, and working within our retail gift shop as a product expert.

With events throughout the year, you will be part of the planning and delivery of these events, building relationships with customers and working within an incredible industry full of pride and passion.

• Reliable and honest.
• Driven and open minded.
• Strong communication and presentation skills.
• Confident and engaging.
• Passionate about customer service.
• Willingness to learn and develop and an advocate of CPD.
• Previous customer service or hospitality experience desirable.
• Driving license and access to a car essential.
• Flexible with work schedules including weekends, evenings and holiday periods.
• Team player - supporting other departments including the Sales team with events / tastings.