Administration Support, Grant Services Specialist II; NCS - Department of Housing and Communit

Administration Support, Grant Services Specialist II (NCS) - Department of Housing and Community Development

Job Summary
The admin support position provides administrative and clerical support to ensure efficient office operations. This role involves managing correspondence, processing financial transactions, interacting with the public, maintaining office records, and handling outgoing communications. The position requires proficiency in office software, attention to detail, and strong organizational skills to support departmental functions.

• Oversees financial processing activities by ensuring accuracy of transactions, monitoring expenditures, and preparing expense summaries for leadership.
• Manages supply and inventory systems, anticipating program needs and streamlining ordering processes.
• Designs, updates, and manages databases and reporting tools to provide leadership with reliable information for decision‑making.
• Serves as the primary point of contact for inquiries, ensuring consistent communication with clients, community groups, and organizational partners.
• Coordinates office communications and logistics, including mail distribution, scheduling, and information flow.
• Evaluates and improves administrative processes, recommending changes to increase efficiency.
• Prepares detailed reports, correspondence, and summaries that support program operations and inform leadership decisions.
• Provides guidance and direction to staff on administrative procedures and office systems.

Education: Bachelor’s degree from an accredited college or university.

Experience: One year of experience coordinating, monitoring, and processing cases involving the provision of health, social, vocational, or rehabilitation services to clients.

Equivalency

Note:

An equivalent combination of education and experience may satisfy the requirements.

• Knowledge of Microsoft Office suite and other automated office software for data entry and database management.
• Ability to manage inventory tracking and financial documentation accurately.
• Ability to exercise sound judgment on a variety of complex matters guided by general business, professional, or standard administrative instructions, processes, and procedures.
• Strong verbal and written communication skills to interact with the public and answer inquiries.
• Ability to manage multiple tasks and maintain supply inventories.
• Ability to input, retrieve, and update financial and administrative data with attention to detail.
• Ability to prepare, organize, and send out office mail efficiently.

Background Check: Eligible candidates under final consideration for appointment to positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening.

Probation: All persons selected for this position must complete a 6‑MONTH mandatory probation.

Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7‑7, 7‑8, and 7‑9 of the City Ethics Law.

Equal Employment Opportunity: Baltimore City Government is an Equal Employment Opportunity Employer and is committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.

Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly.

Entry level

Full‑time

Other

Government Administration