Office Manager

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Michael Best & Friedrich LLP is seeking an organized, adaptable, experienced, and positive Office Manager for our Washington, D.C. office.

The Office Manager will work closely with the D.C. Office Managing Partner to execute the vision for the office culture and ensure that the office operates efficiently and smoothly by overseeing and supervising reception, office services, facilities, and administrative assistant support staff. In addition, the Office Manager will oversee a wide variety of critical tasks and manage general administrative and operational support for all personnel and attorneys in the offices to ensure an exceptional level of service as well as promote a friendly, collaborative, and productive office culture.

The goal of the office administration and operations team is to provide exceptional service to our internal and external clients.

• Oversee and manage Office Services and facilities ensuring efficient day-to-day functionality.
• Deliver a 5-star client experience through exceptional guest relations, hospitality, and event coordination for both internal and external clients.
• Maintain and manage a calendar of events, including planning and executing office social events and client-facing gatherings.
• Supervise all event logistics, including vendor coordination, catering arrangements, room setup, and technology support to ensure seamless execution.
• Manage vendors and service providers, office supplies inventory, and purchasing.
• Oversee facilities projects such as space planning, renovations, office moves, and furniture procurement.
• Attend monthly Partner meetings and communicate and enforce office policies and procedures.

• Coach, mentor, train, and develop support staff while maintaining a positive office culture.
• Manage staff assignments, workflow, and administrative workloads; approve time‑off requests.
• Assist with employee lifecycle for support staff, including interviewing, hiring, onboarding, training, performance reviews, and terminations.
• Build strong relationships with timekeepers to identify and address needs.
• Conduct monthly team meetings for office support staff.
• Manage onboarding for all new hires, including orientation, office tours, desk setup, I‑9 verification, and training coordination.
• Partner with HR and Recruiting on attorney and summer associate onboarding and related processes.
• Identify and document performance issues and collaborate with the Office Managing Partner and HR to resolve.

• Assist with preparing the annual office operations budget and review monthly financial reports.
• Review and approve invoices and expenses in Chrome River.
• Oversee purchases of equipment, maintenance contracts, and office supplies in coordination with administrative departments.

• Ability to work a minimum of 40 hours per week during normal weekday business hours. Some communications or tasks may be required before or after normal business hours on occasion for client events, office maintenance items, or other matters. This position is exempt.
• A Bachelor’s or Associate’s degree in Business Administration, Business Management, Human Resources (or related field) is strongly preferred. Candidates with an equivalent combination of education and relevant experience will be considered.
• Proven hospitality and guest relations experience with office management and direct management of support staff is required, preferably within a law firm or professional services environment.
• Excellent oral and written communication skills.
• Strong computing skills including proficiency in Microsoft Outlook, Word, and Excel.
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change. Ability to work well under pressure while handling rapidly changing priorities, fostering strong partnerships across teams.
• Ability to work well independently as well as effectively within a team.
• Ability to work effectively in a collaborative, team‑focused and fast‑paced…