Library Technician II,Public Services Job Baltimore area,Maryland USA,Administrative/Clerical

Class Description

The Library Technician II, Public Services is responsible for supporting student access to library facilities and resources,maintaining library materials and facilities, and supportinglibrary programs and operations. This role requires a strong knowledge of fundamental library procedures, as well as proficiency with standard office and library systems.

Minimum Requirements

High School diploma/GED and three years relevant experience or an Associate’s degree and one year of relevant experience required.

Preferred:
Demonstrated customer service experience. Knowledgeofand familiarity with library software. Associate’s Degree in Library and Information Technology.

Preferred:
Library Paraprofessional and Support Staff Certificationor Microsoft Fundamentals/Office Specialist certificate. If the candidate does not have these preferred requirements, one will be required within two years of hire.

Class Specific Essential Duties

Provide excellent customer service and high-quality circulation and access services, to all students, college, and communityvisitors to the library in public service.

Provide introductory guidance and troubleshooting to students using college- wide educational platforms including Brightspace,Microsoft Office products, student email, and Simon.

Assist library customers with library computers, copy machines,printers, and other technology available for use at the library.

Maintain organized records and files for area of responsibility, contribute to documentation of practices, recordstatistics in library platforms, and submit reports in a timely manner.

Assist in maintaining a clean, equipped, functional, and welcoming library environment that serves a variety of collaboration, productivity, and quiet study needs of librarycustomers.

Efficiently practice sustained functions related to circulationof library materials using library service platform software.

Shelve, pull, shelf-read, shift collections, completeinventories, and participate in other collection maintenance and collection movement projects as directed.

Work collaboratively to facilitate use of collections andlibrary spaces in collection projects and library programming,outreach, and displays.

Position Specific Essential Duties

Monitor overdue materials for assigned campus library, libraryaccounts and account holds and other duties related tocirculation.

Create reports for all aspects of material use and circulation.

Assist customers with interlibrary loan requests and work withother campus locations to process loan materials.

Organize and maintain the reserve collection in the catalog andwithin the facility for the campus library.

Lead communication with library users regarding billling,holds, overdue materials, etc. for the campus library.

Open and close the library area as required.

Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties as assigned.

CCBC Full Time Benefits At A Glance BENEFIT SUMMARY Health and Medical

CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
Kaiser

Prescription Drug Benefits:

For CIGNA Plans - included in Cigna Plan Medical Premiums
Kaiser - included in Kaiser Medical Premium

Mental Health

Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits

Care First Blue Cross/Blue Shield Regional Traditional
Care First Blue Cross/Blue Shield Regional Preferred

Vision Benefits

Flexible Spending Accounts

Benefit Strategies Health Spending Account $2,600
Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000

Financial Term Life Insurance:
Met Life

Employee Basic Life Insurance is 1 times your salary with aminimum of…