Workforce Management Scheduler - Patient Services

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.

• Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources. Manages daily absences and coordinates float coverage to fill uncovered shifts.

• Codes employee’s absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.

• Works closely with supervisors/managers on weekday & Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.

• Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate

• High School diploma or equivalent.

• Strong knowledge/proficiency of staffing tools
• Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)
• Ability to prioritize, plan and organize

• Travel up to 25%
• High School Diploma or Equivalent

• High School Diploma or Equivalent (Required)

• Travel Required

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.