Member Coordinator

Description

A a well-established, member-focused organization is seeking a Member Coordinator to support member engagement and day-to-day administrative operations for a well-established organization in Baltimore, Maryland. The person in this role will provide high-quality member support, maintain accurate records and materials, and help keep membership-related projects organized and on schedule.

Responsibilities:

- Deliver attentive, thorough service to members by responding to inquiries and ensuring a positive experience across membership interactions.

- Manage administrative activities that support membership and marketing functions, including organizing records, preparing documents, and maintaining orderly workflows.

- Enter, update, and verify information in internal files and spreadsheets with a high degree of accuracy and attention to detail.

- Create and format presentations, correspondence, and reports using Microsoft Excel, Word, and PowerPoint to support department initiatives.

- Coordinate multiple tasks and timelines simultaneously, helping keep projects moving forward and following up on outstanding items.

- Provide executive-level administrative support to department leadership, including handling communications, scheduling needs, and preparing materials for meetings.

- Assist with membership-related communications and registration processes while maintaining a thoughtful and member-focused approach.

- Support ongoing departmental priorities onsite in Baltimore, Maryland, adapting to changing workload demands during the contract period

Requirements

- Demonstrated success in customer-facing roles requiring tact, professionalism, and strong verbal communication.

- Strong administrative background with the ability to manage details, priorities, and confidential information effectively.

- Proficiency with Microsoft Excel, Word, and PowerPoint, including data entry, document preparation, and presentation support.

- Proven ability to coordinate projects or assignments and keep multiple deliverables organized under deadlines.

- Experience providing senior-level administrative or executive assistant support is strongly preferred.

- Prior experience in club membership, hospitality, marketing, or a related service-oriented environment is a plus.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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