Office Operations Manager

Introduction The
Maryland Department of Labor is hiring an Operations Manager for the Office of
Apprenticeship.  If you are highly
organized, detail-oriented, experienced in intermediate to advanced Excel
functions, and are comfortable taking the lead, this role could be a great fit.
You'll run the office's daily operations
and supervise its administrative staffGRADE
STD
0020
LOCATION OF POSITIONMaryland Department of Labor 100 S. Charles Street Baltimore, Maryland 21201

Main Purpose of Job The main purpose of the Operations Manager is to provide managerial support and administrative oversight to ensure smooth daily operations of administrative functions and program compliance monitoring of registered apprenticeship programs within the State of
Maryland. The Operations Manager is responsible for supervising all administrative functions, overseeing program-related processes, and managing daily office operations to ensure departmental objectives are achieved. Additionally, the Operations Manager directly manages office administrative staff, program compliance personnel, and supports the Director of the Office of ApprenticeshipPOSITION DUTIES Provide
management and oversight of Office of Apprenticeship staff.
Ensure
smooth daily operation of administrative functions to include program
reporting, registration of apprenticeship programs and agreements, and
maintenance of data integrity Assign,
manage, and perform timely completion of daily office staff duties
Make
recommendations for policies, procedures, and processes to govern daily
operations within the Office of Apprenticeship to ensure compliance with
federal and state law, regulation, and policy Coordinate
with the Communications team to post updated forms, meeting schedules,
agendas, and minutes to Office of Apprenticeship websitesMonitor
office equipment and inventory, including monitoring stock levels and
coordinating supply orders Perform
final review of approved monthly FARS time sheets and expense reports from
managers before submitting to fiscal for processingServe
as liaison to departmental MIS personnel on program hardware/software and
advise staff on effective use of applications and equipmentPlace
orders/requisitions and process invoice payments.
Provide
direct oversight to the program compliance/review unit of the Office of Apprenticeship, ensuring effective administration of
all assigned programs and functions and compliance with federal or other external requirements.

MINIMUM QUALIFICATIONS

EDUCATION:

A Bachelor’s Degree from an accredited college or university in Program Administration, Business Administration, or a related area.

EXPERIENCE:

Three years of professional experience with administering programs, two of which must include supervision of employees, and overseeing and coordinating the general operations of a unit, developing and providing training for staffSELECTIVE QUALIFICATIONS Applicants must meet this selective qualification to be considered.  Include clear and specific information on your application regarding your qualifications.

Supervisory

Experience:

Two years of experience supervising, directing, or coordinating the work of staff, including assigning responsibilities, monitoring performance, and ensuring timely completion of assignments Administrative Operations Management:
Two years of experience managing or coordinating administrative operations, office procedures, records management, reporting, and workflow processes to ensure accuracy, efficiency, and timely completion of work Information Systems, Data, & Reporting:

Two years of experience using Microsoft Office applications, especially Excel, with intermediate or advanced proficiencyDESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicants…