Antwerpen CJDR Service Advisor

Description of the role:

The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business.

Responsibilities:

* Assessing customer needs and guiding them through service options

* Scheduling appointments and coordinating service timelines

* Communicating vehicle maintenance recommendations clearly

* Collaborating with service technicians to ensure timely completion of work

* Resolving customer concerns and complaints professionally

Requirements:

* Prior experience in customer service or automotive industry preferred

* Strong communication and interpersonal skills

* Ability to multitask and prioritize in a fast-paced environment

* Attention to detail and problem-solving abilities

* Knowledge of automotive terminology and maintenance practices

Benefits:

* Competitive compensation:
Salary plus commission

* Opportunity for career growth and development

* Medical, Dental and Vision insurance options

* Paid time off and holidays

* Employee discounts on automotive services and products

About the Company:

Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.