Product Manager - Fusion; Hybrid

Base pay range

$/yr - $/yr

Develops and implements strategy for the company's product line and is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision. Works with Product Owners, IT, and other stakeholders to prioritize product and customer requirements against the business strategy, product roadmap, and value drivers. Partners closely with engineering to ensure we deliver winning products that meet Care First and member needs.

Oversees the product roadmap development process, ensuring it includes the UX, design teams, operations managers, engineering managers, and finance teams. Confirms project deadlines with support from the product owners and delivery team, ensuring that product development stages meet internal and external stakeholder expectations, while providing timely and accurate communication of updates to the product’s overall deployment. Reports on product performance using latent and predictive data to confirm that product performance meets high‑reliability standards, ensuring overall product success.

• Leads the entire product management life cycle—translates business strategy into downstream product processes. Ensures all stakeholder features, requirements, and acceptance criteria support delivery and testing of new products and features. May manage beta programs, create product marketing materials and technical documentation. Ensures new products align with and support existing products where applicable.
• Leverages market research as inputs into the product roadmap to confirm market demand by gathering feedback from customers and analyzing product landscape, updates existing products and new technologies. Ensures Product Owners’ backlogs incorporate this data in their prioritization processes.
• Defines the product roadmap, showing the value derived at each delivery of functionality milestones. These milestones do not dictate architecture; they define features or capabilities, normally documented through business strategy and translation of that strategy into workflows, user stories, or required features.
• Responsible for or assists with go‑to‑market strategy and launches for new products; facilitates product release with product owners, engineering, sales, supply chain, etc.; educates internal and external stakeholders. Develops and delivers product presentations.
• Facilitates marketing and stakeholder communications for all products, translating technical solutions into clear value propositions.
• Works with finance, where applicable, to define revenue drivers and pricing to ensure competitiveness in the market as well as financial profitability in the marketplace.
• Identifies and documents market information including competitive analysis, threats, trends and information helpful to management, sales and marketing.

Leads a team utilizing a matrix management system.

Education Level: Bachelor’s Degree in Product Management, Engineering, Information Technology or related field OR, in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

• Certified Product Manager (CPM) – AIPMM
• Certified Product Marketing Manager (CPMM) – AIPMM

10 years of experience in product management and/or product owner experience.

• Proficient in project planning and lifecycle development.
• Excellent communication skills both written and verbal.
• Proficient in Agile methodologies, principles, and procedures.
• Ability to use product KPIs and business metrics to optimize the product.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Must meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations for service excellence. Must effectively communicate and provide positive customer service to every…