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Case Specialist , STD

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Sun Life Financial
Full Time position
Listed on 2025-12-17
Job specializations:
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 49400 - 66700 USD Yearly USD 49400.00 66700.00 YEAR
Job Description & How to Apply Below
Case Specialist I, STD page is loaded## Case Specialist I, STD locations:
Portland, ME:
Hartford, Connecticut:
Baltimore, Maryland:
Wellesley Hills, Massachusetts:
Kansas City, Missouri time type:
Full time posted on:
Posted Todayjob requisition :
JRSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
*
* Job Description:

**** The opportunity
** Short-Term Disability insurance provides an income to employees who cannot work due to an illness or injury. As a Case Specialist, you will review claims for Short-Term Disability and decide if the person applying for benefits are eligible to receive them. Some claims are easy, some are more complex. But all claims give you the opportunity to interact and make a difference for our Clients daily.
** How you will contribute
*** Review claim forms to make sure the person applying for benefits meets all the requirements to receive benefits, including their medical condition, the recommendations of their health care providers, and the details of the short-term disability contract.
* Approve the benefits if the person meets all these requirements.
* Process these claims in a timely manner with accuracy.
* Serve our clients in a caring and empathetic manner, communicating clearly with them the decisions you make.
* Reach out to employees, employers, health care providers, attorneys, and anyone else as needed to get the paperwork or information you need to make a decision.
* Make sure all your claim decisions match the insurance contract and follow all laws, regulations, and procedures.
** What you will bring with you
*** Passion for helping people, especially in times of need due to illness or injury.
* Your desire and ability to provide superior service and build positive relationships.
* Independent thinking and decision-making skills to support payment of benefits.
* Your energy to thrive in a fast-paced environment.
* Drive to continuously learn, build, and grow professionally.
* The ability to adapts well to change and execute on new concepts.
* Insurance claims experience is not a requirement.

Salary Range: $49,400 - $66,700    At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business.

We are dedicated to creating a work environment where everyone is rewarded for their contributions.to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.
** Life is brighter when you work at Sun Life
** At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjoy a flexible, inclusive and collaborative work environment that supports career growth.  

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