Director of Research and Information Services

Director of Research and Information Services

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Pay Range: $/yr - $/yr (based on skills and experience).

Miles & Stockbridge P.C. is an AmLaw 200 firm that is global in scope and in reach. The firm is known for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of its ongoing commitment to affect positive change, the firm focuses on partnerships that benefit the community, reflect the causes its colleagues support, and allow collaboration with clients and neighbors to deepen relationships.

We are seeking a Director of Research and Information Services to lead our Research Information Center (RIC). The role involves managing a team of three research and information professionals and developing and executing the strategic vision of research services for the firm and its clients. This position is ideal for a research and information leader with law firm experience who is forward‑thinking and open to innovative solutions and ideas.

• Develop short‑ and long‑term strategic goals and objectives for RIC emphasizing innovative approaches to the delivery of information resources.
• Manage procurement activities, including analyzing usage data, developing KPIs, and negotiating favorable pricing and terms.
• Develop and manage the RIC budget, including managing vendors, negotiating contracts, and ensuring terms and service meet the needs of the firm.
• Develop cost management strategies and alignment of information resources to eliminate redundancy, maximize the use of online versions, and manage vendor agreements.
• Partner with Marketing and Business Development to support firm competitive intelligence research and maintain proper risk management standards.
• Partner with the New Business and Conflicts team to support new business acceptance workflows by positioning the team to conduct client diligence research and analysis aligned with intake standards.
• Monitor trends in library services and information resources, with the goal of identifying, implementing and managing new technologies (including specifically Artificial Intelligence).
• Conduct and oversee research for attorneys and staff across legal, business, and specialized areas, using relevant databases and research tools.
• Direct all activities for research and reference collection development and maintenance, including the acquisition of research and reference materials and sources.
• Ensure departmental awareness and education/training on developments in legal research, technology, information management, and other developments related to law research and reference operations.
• Partner with Human Resources and other departments on employee onboarding and training on resources supported by the department.
• Ensure swift processing of departures and arrivals, with a minimum of disruption.

• Master’s degree in Library & Information Science from an ALA accredited program, preferably with coursework in law librarianship or legal bibliography.
• Minimum of three (3) years of experience.
• Law firm experience preferred.
• Previous experience with direct supervision, budgeting, project and organizational planning.
• Must exercise the highest level of confidentiality and integrity.
• Demonstrated ability to work effectively in a team environment.
• Detail oriented and highly organized.
• Strong written and verbal communication skills.
• Demonstrate critical thinking, problem solving and good judgement.
• Well‑developed and professional interpersonal skills to interact effectively with all organizational levels of the firm.

• Responsibilities may require an adjusted work schedule, evening and/or weekend hours to meet deadlines.
• Some occasional travel may be required to regional offices.
• This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to open file cabinets, lift files, bend and stand on a stool may also be required.

Benefits: PTO, medical, dental, vision, life insurance, 401K, firm-sponsored memberships (e.g., Peloton, Norton Life Lock), and more.

Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position.

Miles & Stockbridge is an Equal Opportunity Employer and is committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.

Director

Full‑time

Legal and Research

Law Practice, Legal Services, and Professional Services

Baltimore, MD