Program Analyst, Chief of Administration; O-Billet) Non-Supervisory

Supports IHSC Chief of Administration by managing HR information systems, timekeeping, and travel data. Duties include data analytics, program monitoring, stakeholder communication, and process improvement. Works independently under general supervision, plans own work, and assignments are reviewed for feasibility and effectiveness in meeting requirements.

This position is only open to current USPHS officers.

• Data Analytics for Human Resource Information Systems:
• Collects, analyzes, and interprets data from human resource information systems (e.g., staffing matrix) and human resources programs (e.g., recruitment and placement).
• Develops and maintains dashboards, reports, and metrics to support strategic planning and operational decision-making.
• Identifies trends, gaps, and opportunities for process improvement based on data analysis.
• Program Monitoring and Data-Driven Policy Implementation:
• Monitors assigned human resources programs and projects using quantitative and qualitative data to ensure compliance with policies, standards, and guidelines.
• Conducts research and data analysis to support policy review, revision, and development of standard operating procedures.
• Coordinates and manages programs within the immediate component, leveraging data to drive continuous improvement.
• Stakeholder Communication and Data Presentation:
• Communicates and collaborates with internal and external stakeholders, presenting data-driven insights through briefings, reports, and special presentations.
• Translates complex data findings into actionable recommendations, requiring tact and judgment in the explanation of methods, policies, and plans.
• Civil Service Employee Timekeeping System Data Management:
• Oversees and manages the civil service employee timekeeping system, ensuring accurate data collection, entry, and reporting for the Chief of Administration and its sections.
• Analyzes timekeeping data to identify patterns, discrepancies, and opportunities for process optimization.
• IHSC Travel System and Data Analytics:
• Administers the IHSC travel system and related data functions, ensuring the accuracy and completeness of travel records and reports.
• Analyzes travel data to support budget planning, compliance, and operational efficiency.
• Performs other minor duties as assigned.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Civilians are not eligible for this position.

• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date:
  Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement:
  Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT:
  You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer.

• Demonstrate strong interpersonal skills. Treats others with courtesy, sensitivity, and respect.
• Writes in a clear, concise, organized, and convincing manner.
• Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Behave in an honest, fair, and ethical manner. Shows consistency in words and actions. Model high standards of ethics.
• Cultural competency with the ability to understand, communicate with and effectively interact with people across various cultures.

• Qualifying degree from the U.S. Public Health Service officer's category and at least three years of relevant professional experience.
• Experience in data analytics, management, administration, or…