Senior Performance Analyst; NCS; Mayor's Office of and Innovation

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here

$83,530.00 - $ Annually

$83,530.00 - $ Annually

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: (Use the "Apply for this Job" box below)./benefits

The Senior Performance Analyst (Operations Officer III) serves as the principal analyst for citywide performance management functions. The analyst also plays an increased role in the Citi Stat QA/QC process and will support the execution of Citi Stat meetings. This role does not manage staff but works closely with analysts and agency partners to ensure our work is effective, accurate, actionable, and results oriented.

Reporting to the Deputy Chief Performance Officer, the Senior Performance Analyst designs the process and is ultimately accountable for OPI’s role in the collection and validation of agency and Mayor’s Action Plan performance data—including ensuring that public-facing products are accurate and properly documented. The analyst also ensures rigorous QA of deliverables, including Citi Stat meeting deliverables. This role helps agencies use data to identify operational challenges, develop solutions, and track progress on key performance indicators (KPIs).

• Provide analytical, facilitation, and (as needed) leadership support for the citywide performance management process.
• Analyze data from city agencies to assess performance, identify challenges, and develop actionable recommendations.
• Develop and execute structures for the receipt, cleaning, and management of performance data.

• Conduct and oversee systematic reviews of performance, operational, and financial data to ensure accuracy, completeness, consistency, and compliance with established metric definitions and reporting standards; identify discrepancies, validate calculations, investigate anomalies, and coordinate corrective actions…