Global Operations Resilience Team- Director; AVP
Listed on 2026-10-20
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Business
Business Continuity, Risk Manager/Analyst, Operations Management -
Management
Business Continuity, Risk Manager/Analyst, Operations Management
Department Profile
One of the largest divisions in the Firm, Operations is the first line of defense for Morgan Stanley's financial and reputational well-being and essential in delivering value. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation.
Operations has a team of creative and dedicated professionals, with a unique vista working with all parts of the business. Operations is passionate about people development and providing top‑notch employee opportunities through an inclusive, forward‑looking environment defined by open communication, collaboration, learning and dedicated career management.
Morgan Stanley Operations Risk & Regulatory Control (ORRC) partners across Global Operations and the Firm to identify and mitigate risk; understand and ensure regulatory compliance and support the Firm’s financial and operational well‑being. The ORRC team structure includes Global Operations Resilience, Global Control Operations, Disclosure of Interest, Regulatory Operations (Asia, EMEA, NA), Trade and Transaction Reporting, International Tax Operations, ORRC Risk Management & Chief Administration Office.
Resilienceand Business Continuity Position Description - Resilience Program Manager, Director
This Director will report directly to the Resilience Program VP Lead and will support the Operations Resilience strategy both regionally and globally to meet current and future resilience requirements in partnership with Fusion Firm Resilience, ORRC, ORD, TOR, Operations and Technology leadership.
What you'll do in the role:- Proactively managing Operations Resilience and understanding how this fits impacts Business Services and the broader Firm
- Recommend improvements and assess the effectiveness of our Resilience plans to reduce the risk of disruption
- Managing the Key Business Service on behalf of Operations - developing, maintaining understanding and enhancing Service Scope, Asset Maps and Impact Tolerances
- Preparation and participation in Scenario Testing and Tabletop exercises
- Planning and execution of continuity plans and business impact analysis annual refresh
- Planning and execution of annual continuity testing
- Operations Regional Resilience & Continuity Support working across the Operations Silos and partnering with the Operations Teams and supporting the ISG Ops Resilience Leads
- Developing/enhancing Resilience metrics and governance materials Ops Senior Leadership
- Ad hoc business and regulatory related projects
- Support departmental goals for automation and innovation
- Bachelor's degree or more, with strong financial industry experience
- Front to Back Operations experience/knowledge
- Strong written and verbal communication skills with executive presence
- Ability to work independently and as part of a team, multi-task and meet deadlines
- Strong critical thinking skills and ability to innovative
- Ability to develop and leverage a strong network across Operations and the wider Organization
- At least 6 years' relevant experience would generally be expected to find the skills required for this role
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients,…
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