Government Help Desk Technician – CSR & IT Support

A government services company located in Baltimore, MD, is seeking a Customer Service Representative to support government clients. Candidates must have great communication skills and be able to handle hardware and software issues. This role requires documentation in Service Now and various customer interaction methods. The ideal candidate will hold a relevant certification and have at least one year of Call Center experience.

Competitive compensation and a robust benefits package including health and paid time off are offered.
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