Lifestyle Curator
Listed on 2025-12-27
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Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep, Client Relationship Manager
Overview
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Mid-Atlantic developer Questar is setting a new standard of luxury high-rise living in Baltimore with the introduction of 414 Light Street – a 44-story residential tower located in the Inner Harbor of downtown Baltimore, offering an exquisitely modern lifestyle, luxury resort service equivalent to a five-star boutique hotel and best-in-class amenities.
Job Description
Title
Lifestyle Curator
Summary
Mid-Atlantic developer Questar is setting a new standard of luxury high-rise living in Baltimore with the introduction of 414 Light Street – a 44-story residential tower located in the Inner Harbor of downtown Baltimore, offering an exquisitely modern lifestyle, luxury resort service equivalent to a five-star boutique hotel and best-in-class amenities.
Questar is seeking a Lifestyle Curator to join the team of this 394-unit ultra-luxury high-rise apartment building. This position reports to the Director of Resident Services and is responsible for overseeing the requests of residents for the Lifestyle Concierge Program and Health and Wellness Program. A charismatic, socially gregarious, people person is being sought for this “face of the franchise” role.
The Lifestyle Curator is 414 Light Street’s lifestyle program and resident’s “ambassador”.
About Questar
Questar is a premier developer and operator of communities in the Mid-Atlantic region, headquartered in Baltimore, that combine innovative architectural designs, high quality construction and legendary community management. For four generations, Questar Properties has been a privately held, family- owned and operated company that takes great pride in each of its projects. We have a deep background in building and development with many decades of proven performance behind us.
A vertically- integrated company, we’re involved in every facet of the community-building process. From the initial site selection down to the quality finishing touches of each residence and building, we consider each and every detail to be paramount.
At Questar, our mantra is continual improvement—making each project better than the previous. We are proud of our impressive success rate, our multiple industry awards of excellence, and, ultimately, our ability to create flourishing communities for our residents. Our consistent and reliable business practices have enabled us to garner industry recognition and praise from our residents and partners and achieve growth even during challenging economic times.
The Lifestyle Curator fields resident inquiries and requests and ensures that the highest-caliber customer service is provided at all times. Additionally, the Lifestyle Curator assists in building resident profiles, continually focusing on the resident experience and their overall satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop rapport and relationships with residents and become familiar with preferences.
- Manages and oversees resident engagement and community events scheduling and execution.
- Answers email and phone requests from residents and follows through in completing tasks to resolve any resident concerns or requests.
- Assists with various departmental requests as they pertain to scheduling events or providing coverage.
- Updates resident messaging via electronic means and displays.
- Provides recommendations for improvement based on resident feedback.
- Participate in social media campaigns by providing content and posting as required.
- Be active as needed during prospective resident tours to showcase health and wellness programming and 414 Light Street’s extensive amenity suite.
- Assists in concierge duties during his or her shift.
- Will be expected to cover for missed shifts by other concierge team members.
SAFETY: The Lifestyle Curator will adhere to good safety practices of prospects throughout the building, including requiring valid identification of visitors and reporting any suspicious activity. The Lifestyle Curator will understand the building safety procedures, security protocols, and how to…
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