Part-Time Desk Attendant

Part-Time Front Desk Attendant

Location: Abundant Life Towers I and II – Baltimore, MD

Hourly Rate: $16.00/hour

Schedule:

• Saturday and Sunday 4:30pm-12:30am
• Must be available to work at both Abundant Life Towers I & II as needed, holidays

• Acts as first point of contact for residents and visitors, allowing them into the building
• Assists guests with signing in and out of the building when visiting, including verifying identification
• Creates and fosters a welcoming environment for all residents and guests
• Interacts with residents developing a quick understanding of their needs and actions required to promote positive response
• Answers telephone and responds to routine inquiries;
  Directs calls as appropriate
• Maintains detailed log of the events in the building, service calls, concerns for the office, and/or resident activities
• Takes emergency after-hour service calls and contacts maintenance staff to ensure residents’ concerns are addressed
• Maintains cleanliness and sanitation of building entrance, common areas, and desk area
• Provides backup as needed to other team members, including occasional tours of the premises
• Provides a safe environment by walking floors for any violations, unusual behavior, or hazards
• Models the Company’s Core Values for clients and other associates
• Performs other duties as assigned, within reason and relevance to the job

• Ability to work effectively in teams as well as independently
• Ability to manage priorities and multi-task
• Ability to engage others and cultivate positive relationships
• Excellent communication skills required

• Minimum of 6 months of customer service experience
• High school diploma or equivalent required
• Must be available to work evenings, weekends, and holidays
• Strong communication, observation, and problem-solving skills
• Professional, calm, and attentive demeanor at all times

Become a valued part of a supportive team and make a meaningful impact on our vibrant community!

#IND1

Entry level

Part-time

Management and Manufacturing