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Customer Service Rep Client Relationship Manager

Transit Customer Experience Manager

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: MV Transportation
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
A transportation service provider is seeking a Customer Service Manager in Baltimore, Maryland. This role focuses on ensuring timely resolution of passenger complaints, supporting a positive service environment, and managing documentation effectively. Candidates should have at least three years of experience in customer service and possess excellent communication and organizational skills. The position requires familiarity with customer service tools and protocols, including the ADA.
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