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Office Agent Experience Manager | Customer Success

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Compass
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
Position: In-Office Agent Experience Manager | Customer Success

Compass, based in Ellicott City, MD, is hiring a Customer Success Manager (Agent Experience Manager) to be the first point of contact for agents, guiding them through Compass tools, trainings, and marketing requests. This 100% in-office role supports onboarding and ongoing customer success.

You will coordinate trainings, marketing collateral, and cross-team initiatives to help agents grow their business with Compass technology and services.

As a In-Office Agent Experience Manager | Customer Success, you will play an important part at Compass in Baltimore, MD, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the In-Office Agent Experience Manager | Customer Success role at Compass, based in Baltimore, MD, United States.

We are looking to fill the In-Office Agent Experience Manager | Customer Success position at Compass in Baltimore, MD, United States.

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