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Bilingual Spanish Member Experience Specialist

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Johns Hopkins Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep, Banking & Finance
  • Language/Bilingual
    Bilingual, Spanish Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 37000 - 46000 USD Yearly USD 37000.00 46000.00 YEAR
Job Description & How to Apply Below

The Johns Hopkins Credit Union is seeking a Member Service Center Representative I to deliver hospitality-driven service across phone and digital channels. You will educate members on financial products, resolve inquiries, and act as a trusted advocate for member wellbeing.

You will handle ongoing member issues from start to finish, ensuring timely follow-up and accurate documentation while promoting digital self-service tools and secure handling of member information.

Join us at Johns Hopkins Credit Union as our next Bilingual Spanish Member Experience Specialist in Baltimore, MD, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Bilingual Spanish Member Experience Specialist role at Johns Hopkins Credit Union, based in Baltimore, MD, United States.

We are looking to fill the Bilingual Spanish Member Experience Specialist position at Johns Hopkins Credit Union in Baltimore, MD, United States.

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