Customer Service Lead - Multilingual & Public Programs
Listed on 2026-10-19
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Fusion Advanced Technology, LLC is seeking a Customer Service Lead in Baltimore, MD to manage provider and family support operations, including call and email response management, escalation handling, and QA for MSDE inquiries.
The role leads customer service representatives, coordinates with cross-functional teams, maintains knowledge materials, and helps optimize staffing during transition and stabilization.
We are currently recruiting a Customer Service Lead
- Multilingual & Public Programs for our team in Baltimore, MD, United States.
We have an opening for a Customer Service Lead
- Multilingual & Public Programs in Baltimore, MD, United States within Management & Operations, Sales.
This role, Customer Service Lead
- Multilingual & Public Programs at GoFusion, could be your next career step.
Are you ready to take on the Customer Service Lead
- Multilingual & Public Programs role at GoFusion?
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