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AI-Powered Customer Success Manager; Hybrid

Job in Baltimore, Anne Arundel County, Maryland, 21240, USA
Listing for: Salesforce
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 123000 - 186000 USD Yearly USD 123000.00 186000.00 YEAR
Job Description & How to Apply Below
Position: AI-Powered Customer Success Manager (Hybrid)

Salesforce is seeking a Customer Success Manager (CSM) for the Signature Success Plan to ensure high-value customers achieve ROI with our platform. This role acts as an extension of the customer’s workforce and a trusted advisor, guiding on both technical and business concerns.

You will drive adoption of Sales and Service Cloud features, manage executive-level relationships, and coordinate cross-functional teams to deliver outcomes.

This opportunity is for the AI-Powered Customer Success Manager (Hybrid) role at Salesforce.

We are currently recruiting a AI-Powered Customer Success Manager (Hybrid) for our team in MD, United States.

This is a strong role to take on the AI-Powered Customer Success Manager (Hybrid) role at Salesforce.

As a AI-Powered Customer Success Manager (Hybrid), you will play an important part at Salesforce in MD, United States.

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