Hybrid Customer Care Team Lead — FAMLI
Listed on 2026-11-04
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Maryland’s Department of Labor, Licensing and Regulation (MD DLLR) seeks a Team Lead/Advanced Specialist for its FAMLI Customer Care team in Baltimore. The role drives advanced program support, coaching, and service quality to ensure accurate eligibility, account creation, and claim status information for workers and employers.
The position combines hands‑on customer care with leadership responsibilities, including workload direction, training, and escalation management, to maintain high
We would love to welcome a new Hybrid Customer Care Team Lead — FAMLI Support to our group in Baltimore, MD, United States.
We invite applications for the Hybrid Customer Care Team Lead — FAMLI Support position located in Baltimore, MD, United States.
The following role is for a Hybrid Customer Care Team Lead — FAMLI Support with Maryland.
Our group is growing, and we are hiring a Hybrid Customer Care Team Lead — FAMLI Support in Baltimore, MD, United States.
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