Guest Service Agent
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
- Pay or shift range: $16 USD to $16.65 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. - Guest Services
- Full-Time
- Requisition #: GUEST
019803
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Travel RequiredNo .
PreferredInnovative :
Consistently introduces new ideas and demonstrates original thinking
Thought Provoking :
Capable of making others think deeply on a subject
Leader :
Inspires teammates to follow them
Loyal :
Shows firm and constant support to a cause
Detail Oriented :
Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert :
Considered a thought leader on a subject
Enthusiastic :
Shows intense and eager enjoyment and interest
Dedicated :
Devoted to a task or purpose with loyalty or integrity
Team Player :
Works well as a member of a group
Preferred
Growth Opportunities :
Inspired to perform well by the chance to take on more responsibility
Entrepreneurial Spirit :
Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact :
Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter :
Inspired to perform without outside help
Preferred
High School or better.
ExperiencePreferred
1-2 years:
Customer Service Experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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