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Guest Service Agent

Listing for: Peachtree Group
Full Time position Listed on 2026-11-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 16 - 16.65 USD Hourly USD 16.00 16.65 HOUR

Job Description & How to Apply Below

  • Pay or shift range: $16 USD to $16.65 USD
    The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
  • Guest Services
  • Full-Time
  • Requisition #: GUEST
    019803
Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Travel Required

No .

Preferred

Innovative :
Consistently introduces new ideas and demonstrates original thinking

Thought Provoking :
Capable of making others think deeply on a subject

Leader :
Inspires teammates to follow them

Loyal :
Shows firm and constant support to a cause

Detail Oriented :
Capable of carrying out a given task with all details necessary to get the task done well

Functional Expert :
Considered a thought leader on a subject

Enthusiastic :
Shows intense and eager enjoyment and interest

Dedicated :
Devoted to a task or purpose with loyalty or integrity

Team Player :
Works well as a member of a group

Motivations
Preferred

Growth Opportunities :
Inspired to perform well by the chance to take on more responsibility

Entrepreneurial Spirit :
Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact :
Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter :
Inspired to perform without outside help

Education
Preferred

High School or better.

Experience
Preferred

1-2 years:
Customer Service Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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