Product Design Lead - Digital Consumer

Sponsorship is not available for this position including anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.

Location:

Ideally hybrid within M&T's footprint. Open to FT remote if based outside of footprint.

We’re seeking a strategic, systems and scale-minded Lead UX Strategist to join our design team supporting the Digital Consumer Experience Product Suite – someone who is energized by a blank slate, as well as comfortable and experienced with the ambiguity of early - stage product development .

This role will focus on shaping the future of our consumer digital products, leading the development of a strong product vision, evolving our design strategy and implementation processes to bring that vision to life , and support ing the early stages of the design lifecycle through experience definition and rapid concepting .

You will be joining an established team that sits within a larger Digital Desi gn Organization , that supports our enterprise’s Digital function .

• Collaborat e with Business Product Ownership & Management stakeholders to evolve our Digital Products so they help achieve their Businesses Objectives and Key Results.

• Shepard Product Experience Visions and Roadmaps, that clearly communicate the intended evolution of our products, and the value they’ll provide our customers and user s over time .

• C onfidently strategize and plan product-level discovery and concept design exercises that influence the shape features take , streamlining the detailed feature design and development process .

• E xercise a strong player-coach mindset, focusing both on creating clarity for other designers on the team, shaping and delegating work that accelerates your core efforts, or carries that work forward .

• Drive effective research-driven decision-making in our design workflows, in partnership with our research team members and your peer design leads.

• Partner with other design leads on the team, as well as our design producer, to elevate our design and experience craft; emphasizing high quality and consistent outputs that effectively meet our business and experience objectives .

• Consistently demonstrate thought-leadership to envision and design a desired end-state that meets business goals and end user needs/expectations, as informed by research.

• Lead fast-paced ideation , concepting, and prototyping sessions to explore and validate experience directions early in the product lifecycle.

• Define and evolve the structure of our products, anticipating future areas of change and growth, and setting information architecture strategies addressing aspects such as density, and purpose.

• Mentor Product Designers alongside your peers and build knowledge of design thinking among product teams and senior leadership.

• Strategize and plan early-stage prototype and test methodologies to drive the team and partners to product design decisions.

• Have experience shaping a Product through multiple evolutions and has managed multiple designers assisting in shaping and designing those iterations into development-ready features .

• Have the capacity to improve the team and program muscle in UX Strategy, Wire framing, and Concepting, establishing standards and defining what good looks like, and upskilling the team.

• Be comfortable in driving evolutions program operating models, ensuring program leadership is maturing when and where design and research participates in the Product Design and Development process.

• Demonstrate deep knowledge and experience in utilizing and growing design systems that feed multiple programs and evolving team operations to fluidly influence and pull patterns into the system itself, as well as our work and products.

• Have front-end , generative research experience, either defining and leading research directly, or participating in a supporting role in the definition and execution of research exercises.

Lead and mentor a team

Bachelor's degree in UX Design, Human Computer Interaction, Industrial…