Operations Assistant

Job Description:

This temporary position will support the daily functions of the Academic Center for Excellence and the Associate Provost for Undergraduate Studies Offices by coordinating administrative processes, contributing to student success initiatives, maintaining student records, assisting with scheduling and event logistics, and data management.

Essential Job Functions:

40 %

A. Operational Coordination

* Serve as the first point of contact for students, faculty, and staff visiting or contacting the Academic Center for Excellence or the Associate Provost for Undergraduate Studies Offices.

* Assist with data entry, student records management, and reporting for advising and student support initiatives.

* Track and process student forms and communications (e.g., major declaration, academic standing appeals).

* Prepare documents, reports, meeting agendas, and presentation materials.

* Update advising resources, forms, and website content as needed.

* Support logistics for advising and academic events, workshops, and campus wide events.

* Assist in the development and distribution of promotional and informational materials.

* Maintain confidential student information in compliance with FERPA guidelines.

40 %

B. Student Support

* Advise exchange students and register them for their classes.

* Help monitor student progress alerts, holds, and referrals.

* Provide guidance to students on advising procedures, academic policies, and campus resources.

* Refer students to advisors, campus resources, or support services as appropriate.

* Support the dissemination of academic deadlines, registration reminders, and retention initiatives.

* Coordinate with faculty advisors, student success offices, and campus partners.

20 %

C. Technology & Systems

* Utilize student information systems (e.g., Slate, Navigate, Power Campus, Ranger, etc.) to update and retrieve records.

* Maintain and update advising and academic spreadsheets, shared drives, and office databases.

* Generate reports to support advising/academic outcomes and student outreach.

Education:

Required:

Associate's Degree

Preferred:
Bachelor's Degree

Professional

Experience:

Required:

Two years of professional work experience providing administrative or clerical support in a busy office environment.

Preferred:
Experience in higher education, advising, or student services.

Computer

Skills:

Experience with Microsoft Office, including Word, Excel (preferably including use of formulas, creating charts, and sorting data), and PowerPoint.

Familiar and comfortable working with an integrated student information system. (ex. Power Campus, Slate, EAB/Navigate).

Job Category:

Staff

Pay Range:

$17.00-$20.00

Application Instructions:

Consideration of applications will begin immediately and will continue until the position is filled.

Please submit the following application materials:

* Cover Letter

* Resume

* 3 references

Goucher College is an Equal Opportunity Employer

Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position.

Goucher College is committed to increasing the equity of our community and seeks applicants dedicated to applying principles of equity and inclusion in all areas of the campus community.