Success Coach, THRIVE

Success Coach, THRIVE – Community College of Baltimore County

Apply for the Success Coach, THRIVE role to provide individual academic and personal support to community college students.

$63,988.00/yr – $/yr (based on skills and experience)

• Assist students in exploring and achieving their goals, interests, strengths, values, and concerns through positive, intentional coaching strategies.
• Establish and cultivate relationships with assigned students, building a rapport that offers personalized support, empathy, and guidance.
• Provide appropriate referrals to the student's Pathways Advisor and other resources to ensure students have the necessary academic, career, transfer, financial, and support resources through consultative conversations.
• Conduct or support the delivery of student seminars on issues of importance to students.
• Maintain compliance with the college's mandatory cybersecurity training and related criteria to engage with students virtually.
• Engage in professional development opportunities to enhance expertise in best practices.
• Represent the department in outreach activities and serve on assigned committees.
• Provide service to students on evenings, weekends, and virtual services.

• Master's degree required.
• Four (4) years of work experience providing career counseling, academic coaching, or advisement to students is required.
• Experience providing student case management to a diverse group of students in a collegiate setting is required.
• Experience working with adult learners in providing coaching, academic support services, academic skills assessment, and/or study skills instruction is preferred.
• Manage assigned caseload of students, maintaining consistent communication, monitoring progress, and coordinating timely interventions to support persistence and completion.
• In partnership with the students' assigned Pathways Advisor, provide individualized success coaching and academic support through regular meetings and ongoing communication.
• In compliance with CUNY-ASAP replication standards and college guidelines, review student progress and track established student success benchmarks/metrics, and conduct timely reviews to monitor and support students' evolving goals and needs.
• Implement targeted interventions for students who are not on track or have demonstrated challenges in meeting success benchmarks.
• Maintain accurate and timely documentation of student interactions, progress notes, and outcomes in appropriate systems, and recommend referrals to college resources as needed.
• Assist students in developing and monitoring academic success plans, addressing barriers to learning, and implementing strategies for time management, study skills, and goal setting.
• Collaborate with faculty, advisors, academic support centers, and other student service areas to ensure coordinated, wraparound support for students.
• Provide outreach to students experiencing academic difficulty, probation, or restriction, connecting them with tutoring and other success resources.
• Conduct and support special events, group workshops, student engagement opportunities, and success seminars on academic skills, and college resources.
• Perform other duties as assigned to advance the program's mission.