Director, FLI Network; Center Student Success

The Center for Student Success (CSS) seeks a strategic, deeply collaborative Director, FLI Network to lead the FLI Network as the primary communications, community building, and programmatic hub for the FLI community  FLI network was created in 2018 as a home base for our growing community of first-generation and/or limited income (FLI) undergraduate students and is open to all JHU students and community members.

Since then, our rapidly expanding wraparound services for FLI students and work toward institutional readiness – now known as “the FLI Initiatives” – disclosed the need for a more clearly designated and easily visible hub for the FLI community on campus as well as prospective FLI students and their families and FLI alumni. During 2021-22, we repositioned the FLI Network at the center of the CSS with the following aims: to provide a coordinated core of social and educational programming, including signature events that honor and celebrate the FLI community;

to shape and broadcast out affirmative messaging about the strengths within the FLI community; and to supply an anchor for faculty, staff, family, and alumni engagement efforts. The Director, FLI Network has a key role in leading these core functions within the CSS.

Organizationally, this role belongs to the leadership team in the CSS and works in strong partnership with all CSS program heads. In addition to providing vision for and leading the implementation of the programming and communications work emerging from the FLI Network, the role serves as a lead communicator for the FLI community and educator for FLI outreach. Structurally, the FLI Network will have a programming arm and a communications arm, which must be meaningfully coordinated with the landscape of campus programming and the communications team within Homewood Student Affairs.

The director will oversee the FLI Network team with 4-5 direct reports.

The Director of the FLI Network will be a highly visible presence within the CSS and across campus, demonstrating an investment in knowing students directly and engaging staff and faculty as key community members participating in the FLI Network. The Director will also be a primary liaison for prospective and current students and families, providing a warm connection through robust communications and programming for FLI students and families from their first experiences of JHU and through graduation and beyond.

The position reports to the Executive Director for Student Success in the Center for Student Success.

• Directly supervise 4-5 full-time professional staff members, and support/develop all staff on the FLI Network team.

• Provide mentorship, guidance, and supervision for the FLI Network student advisory board.

• Develop annual program budgets.

• Align financial and human resources with priorities.

• Cultivate and promote a long-range vision and mission of the FLI Network that is aligned with the principles of the FLI Initiatives and JHU’s academic mission.

• Develop a strategic plan for & provide oversight for all communications and serve, alongside CSS leadership, as a lead communicator about the FLI community.

• Develop a strategic plan for FLI outreach to the campus community (faculty, staff, students) and serve, alongside CSS leadership, as a primary FLI educator.

• As a member of the CSS leadership team, maintain a close current-state knowledge of all programs within the CSS and collaborate closely with all other CSS program leads.

• Serve as the primary liaison for Undergraduate Admissions with a particular focus on communications outreach to prospective students and families for recruitment, yielding, and onboarding.

• Provide oversight for all social & educational programming that aligns with the overall objectives of community-building and navigating the hidden curriculum.

• Serve as point of contact for alumni engagement efforts, working closely with Development & Alumni Relations and the Life Design Lab.

• Steward and/or develop partnerships with key offices:
  Counseling Center;
  Center for Health Education & Well-Being;
  Student Transitions & Family…