Learning Strategist; Center Design Job Baltimore area,Maryland USA,Education / Teaching

Position: Learning Experience Strategist (Center for Staff Life Design) - #Staff
Specific Duties & Responsibilities Human-Centered Design and Backlog Management (80%)

Engage university stakeholders as a consultative partner to assess skills gaps, pain points, and learning objectives and align development initiatives to institutional priorities.
Maintain, outline, strategize, and actively manage a backlog of skill development initiatives, including courses, training programs, and leadership development experiences.
Partner with senior leadership, HR, and cross-functional teams to prioritize learning initiatives based on strategic impact and staff needs.
Partner with life design and organizational development consultants to support skill development programming within life design frameworks.
Translate stakeholder input and organizational strategy into sequenced learning roadmaps and development plans.
Identify opportunities for scalable learning solutions that support career growth, internal mobility, and life design competencies.
Design, develop, and implement innovative learning experiences across multiple modalities, including in-person, virtual, asynchronous, and hybrid formats.
Apply human-centered design, service design methodologies, and best-practice user experience principles to create engaging and effective staff upskilling and reskilling programs.
Collaborate with subject matter experts to convert expertise into structured learning content aligned to defined competencies and outcomes.
Develop digital learning assets using tools such as Figma, Articulate 360, Adobe Suite, Canva, SharePoint, PowerPoint, Menti, Eightfold, Eleven Labs, NotebookLM, and comparable learning technologies.

Facilitation, Engagement, and Delivery (10%)

Facilitate workshops, trainings, and learning experiences for staff across the university.
Support the delivery of professional development events, ensuring high levels of participant engagement and satisfaction.
Build communities of practice and foster a culture of continuous learning.

Evaluation, Continuous Improvement and Operations (10%)

Leverage and develop evaluation strategies and metrics to assess learning effectiveness and impact.
Use data and feedback to continuously improve learning programs and refine backlog priorities.
Partner with leadership to forecast learning needs and recommend future development investments.
Ensure alignment with accessibility standards, including ADA and WCAG, and institutional best practices.
Produce user experience and discovery briefs to support adaptation and iteration of learning strategy and features.
Other duties as assigned.

Minimum Qualifications

Bachelor’s Degree in related field.
Three years of experience in human-centered design, product design, UXdesign, learning program management, or professional development programming.
Experience working in a consultative capacity with stakeholders to design and deliver learning solutions.
Demonstrated experience designing digital learning experiences using tools such as Articulate 360 or similar platforms.
Experience facilitating workshops, trainings, or professional development programs.
Experience with human-centered design, life design, or user experience methodologies.
Strong project management skills with the ability to manage multiple complex projects simultaneously.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Certification or advanced degree in a subject that uses human-centered design, such as UX design, learning design, innovation, service design, product design, life design, organizational development, fine arts, hospitality services, learning…