Manager, Sustainability Assessment Services

Manager, Sustainability Assessment Services

Fully remote (Washington DC area preferred)

Reports to Director, GEC Assurance Services and Operations

The Global Electronics Council ® (GEC) is a mission‑driven nonprofit working toward a world where only sustainable electronic technology is bought and sold, advancing the well‑being of people and planet. Our vision is to create a future where electronic technology is not only sustainable but also enhances the well‑being of society and the environment. GEC manages the EPEAT ® ecolabel, a free resource for procurement professionals to identify and select more sustainable products.

EPEAT is also a valuable tool for manufacturers, helping them demonstrate that their products meet the highest sustainability standards. Since its launch in 2006, procurement professionals have reported purchases of over 2.7 billion EPEAT products, generating cost savings exceeding $34 billion USD and reducing greenhouse gas emissions by over 341 million metric tonnes.

Our mission is to accelerate the transformation of markets to prioritize the most sustainable electronic technology products and services, driving positive impacts for both people and the planet.

The Manager, Sustainability Assessment Services plays a critical role in the success of GEC’s Conformity Assurance Body for the EPEAT ecolabel by implementing conformity assurance and quality management system activities and providing a high level of client-focused service. The position has three primary areas of responsibility:
1) Conformity assurance activities,
2) Process management and improvement, and
3) Client support.

• Perform day‑to‑day execution of GEC CAB conformity assurance activities and ensure consistency in delivery and outcomes.
• Act as Technical Manager for one or more EPEAT product categories, ensuring that documentation reviews, continuous monitoring, and any other conformity assurance activities are conducted in accordance with internal procedures, external accreditation requirements, and the EPEAT Program’s conformity assurance system.
• Perform documentation review of client documentation and evidence submissions, assess if these show conformance with EPEAT criteria, and communicate both the results and rationale to clients.
• Assign Continuous Monitoring Investigation to auditors and manage Continuous Monitoring Investigations in accordance with internal procedures and EPEAT Program requirements.
• Review Continuous Monitoring Investigation Reports for technical accuracy and make final conformity recommendation to the EPEAT Program.
• Manage GEC CAB auditors, including ensuring they are appropriately trained and qualified, conducting performance reviews, and monitoring the ongoing quality of their work.

• Support the implementation, maintenance, and continuous improvement of GEC CAB’s quality management system to meet external accreditation and EPEAT Program conformity assurance system requirements.
• Work closely with other GEC CAB staff to document, refine, and mature conformity assurance processes.
• Support internal and external audits to meet GEC CAB accreditation requirements.
• Help to refine and mature the conformity assurance processes used by GEC CAB, including identifying potential nonconformities, developing, and implementing corrective action plans.

• Answer client and other stakeholder questions in a timely manner.
• Interact constructively in sometimes challenging situations.
• Where required, engage in in‑person meetings with GEC CAB clients to support the GEC CAB client base.
• Where required, contribute to other projects and activities that accelerate the growth of GEC’s mission.

• Bachelor’s degree in sustainability, sciences, engineering, or related field.
• Three to five years of experience in conformity assessment or another relevant field.
• Knowledge of conformity assurance activities in an accreditation environment. Familiarity with ISO/IEC 17065, ISO/IEC 17020, ISO 14024, or other ISO management systems an asset.
• Successful completion of EPEAT…