Biomedical Engineer; Clinical Specialist

Biomedical Engineer (Clinical Specialist)

Join to apply for the Biomedical Engineer (Clinical Specialist) role at Brainlab
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Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Serving physicians, medical professionals and patients in over 6,000 hospitals across 121 countries, we’re transforming healthcare to improve lives worldwide.

• Provide on‑site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem‑solving during surgery to maximize Brainlab product efficiency and usage.
• Manage and maintain install base, including basic 3rd‑party integrations.
• Analyze and resolve product issues for Brainlab systems at assigned account(s) via Salesforce, utilizing detailed analysis and technical training.
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications.
• Provide clinical case coverage & support for complex cases and Go‑Live launches (based on availability).
• Drive customer utilization, especially via unique workflows and special applications.
• Act as escalation point for clinical regional issues.
• Direct and assist radiology staff in performing necessary scans prior to surgery.
• Educate/train physicians and hospital personnel, including OR staff, radiology, central sterile processing, biomedical and information technologies staff, on the use of Image‑Guided Surgery (IGS) products and services.
• Develop and conduct training programs for hospital staff enabling them to implement in‑house training.
• Act as primary customer liaison, maintaining contact with customers, assessing satisfaction and usage levels and providing recommendations.
• Work with the Application Consultant to increase revenue via sale of spare parts, upgrades, contract renewal, etc.
• Collaborate with the Application Consultant, Area Account Manager, and Marketing Manager on market transparency, upgrade initiatives, demo/evaluations, and R&D projects.
• Attend meetings and trade shows to demonstrate and promote IGS products and services.
• Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis.
• Collaborate and strategize with Regional Support Manager to provide regular content for team calls/meetings.
• Maintain Salesforce documentation of all working hours.
• Attend IGS Continuing Education annually and maintain product certification competency.

Salary Range: $65,000 – $85,000.

• B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing (required).
• 1–3 years minimum experience in a technical support role, preferably for a healthcare company or provider.
• 1–2 years minimum sales experience with a healthcare company (preferred).
• Knowledge of surgical procedures, anatomy and medical terminology (preferred).
• Proficient in PC software applications including Microsoft Office.
• Self‑motivated, detail‑oriented, and proven history of independent decision‑making.

We will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401(k) benefits and more.

Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Brainlab participates in E‑Verify. If you need assistance or a reasonable accommodation due to a disability during the application process, please send a request to