Manager, Field Systems Engineering

Title:

Manager, Field Systems Engineering

Department: CEFD

Last Modified: 8/6/2026

FLSA Status:
Exempt

Location:

Remote - MD/DC/VA

Level: M2

Range: $135,600 - $202,800

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions.

For more information, please visit  .

We’re seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

The Manager, Field Systems Engineering provides technical leadership for on-site systems engineering, installation, integration, technical verification, and testing support for Comtech’s advanced satellite IP hardware and software solutions. The role is responsible for managing and supporting the deployment, commissioning, monitoring, and troubleshooting of customer networks to ensure reliable and optimal system performance. The Manager, Field Systems Engineering serves as a senior technical escalation point for Support Engineers, providing expert guidance and hands-on support for complex customer network issues.

The position requires strong customer-facing skills, the ability to troubleshoot and resolve technically complex issues in a timely manner, and availability for on-call support as required to address critical customer and network issues.

• Systems Engineering & Customer Support:
  Provide expert systems engineering, integration, installation, technical verification, testing, and troubleshooting support for Comtech satellite IP hardware and software solutions. Travel to customer sites for network/hub installation, audits, debugging, training, and other technical support activities.
• Technical Escalation & Engineering Interface:
  Serve as the primary technical escalation point for complex hardware and software issues. Lead troubleshooting and resolution of escalated customer issues, working closely with Technical Support, Product Engineering, R&D, and other technical organizations to identify root causes, resolve defects, and address product requirements and enhancements.
• Verification, Testing & Product Readiness:
  Lead hardware and software verification and testing in the engineering lab, including new releases, patches, and product enhancements. Develop test plans, acceptance procedures, test documentation, and reports to ensure products meet published specifications and customer requirements.
• Customer & Sales Engineering Support:
  Provide technical expertise in customer meetings, network design, integration, installation, debugging and professional services. Partner with Sales Engineering and TAC to address customer requirements and deliver effective technical solutions while maintaining strong customer relationships.
• Engineering Lab Management:
  Maintain the engineering lab, including equipment inventory, hardware/software configurations, network and IP documentation, rack configurations, and required lab infrastructure. Coordinate procurement and ensure the lab remains operational and ready for…