Slot Attendant

Join to apply for the Slot Attendant (Part-Time) role at Caesars Entertainment

JOB DESCRIPTION
The Slot Attendant fulfills the service needs of Slot players and provides a memorable and legendary experience for all guests.

Job Summary
The Slot Attendant fulfills the service needs of Slot players and provides a memorable and legendary experience for all guests.

Key Job Functions

• Respond to guest needs, including slot machine inquiries, slot payouts, making change, loyalty program duties, processing jackpots, promotional participation, and general slot machine maintenance and trouble-shooting.
• Builds relationships and loyalty with guests through sincere and meaningful interactions; learns guests’ names and preferences, connects with them individually and professionally.
• Acts with urgency at all times to minimize wait times; maintains a quick and purposeful pace.
• Meets and exceeds departmental wait time goals and service standards.
• Follows departmental procedures are and assists in protection of gaming operations from loss due to mistake or theft.
• Upholds all regulatory requirements.
• Ensures accuracy in all responsibilities, including cash handling, procedural requirements, logging, and processing paperwork.
• Functions as dispatcher to communicate floor needs and information to coworkers; balances urgency with grace under pressure.
• Assists in loyalty program account creations, player information updates and general customer management system functions.

EDUCATION And/or EXPERIENCE

• High School Degree or equivalent
• 1+ years in customer service industry with a clear passion for service.

Qualifications

• Must be 21 and Over
• Proficient in handling, counting and securing cash funds.
• Demonstrated ability to communicate effectively, both verbal and written.
• Computer literacy.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays.

Compensation & Benefits

• $14.18 Per Hour + Tips
• Bi-Weekly Pay Dates
• Paid Time Off, 401(k) - Holiday Pay

• Entry level

• Part-time

• Hospitality