Series of Poker Dealer

Job Summary

Reporting to the Poker Supervisor, the Poker Dealer is responsible for providing legendary guest service. Responsible for all aspects of dealing various Poker games, such as Hold 'em, Omaha, and 7-Card Stud while providing friendly, excellent service to every guest.

• Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude.
• Assists in training guests not familiar with various table games products.
• Deal live poker games and poker tournaments.
• 6 months Dealing experience required for audition.
• Demonstrates an effective working knowledge of dealing policies and gaming procedures.
• Deals games in accordance with internal controls, MLGCA regulations and company policy.
• Maintains the pace of the poker game.
• Informs Supervisor and/or Manager of irregularities and disputes on game.
• Able to maintain applicable departmental dealer efficiency metrics.
• Responsible for Table Tray Bank assignments.
• Handles financial transactions at the poker game.
• Collects the poker revenue (the rake) from the pot in accordance with departmental procedures.
• Collects the Promotional money from the pots in accordance with departmental procedures.
• Monitors the game at hand for irregularities and customer problems.
• Monitors the chips and money on the game at hand.
• Enforces poker rules at the game.
• Works on the poker room floor in other capacities as directed by the Poker Floor Supervisor.
• Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements.
• Verify and sign for Fills, Credits, Marker Issuance, and all documentations listed in Horseshoes Internal Controls.
• Handling guest transactions and notifying Floor Supervisor of any irregularities.
• Support and maintain Horseshoe courtesy guidelines at all times.
• Promote outstanding guest and employee relations.
• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

• High school diploma or GED is required.
• Must be at least 21-years of age.
• Knowledge of casino rules, procedures and regulations as related to Poker.
• Excellent customer service skills are essential.
• Must be able to perform basic math quickly.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Well-developed interpersonal skills.
• Must enjoy entertaining and communicating with the public.

• Temporary Position
• $6.30 Per Hour plus Tips
• Bi-Weekly Pay Dates