Security Officer

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

This position must meet all requirements of Horseshoe Baltimore Security but will be primarily posted in a Security vehicle patrolling the Parking garage and outdoor areas throughout an eight-hour shift. This position must:

Have a valid Maryland Driver’s license with good driving record and no prior suspensions of driving privileges, (MVR will be reviewed.)

Be a responsible and safe driver that is highly alert and safety conscious.

Be a responsible, independent worker that can spend their work hours in a vehicle or foot patrol by themselves.

Be excellent at de-escalation and safety awareness.

Be outside in hot, cold, or inclement weather conditions for long periods of time.

Have good communication and service skills in dealing with guests and other employees.

Enforces company security/safety regulations.

Guards transfer of money and chips from Change Booth to Main Cage.

Performs all security/safety related duties.

Represents company and its property to ensure all Casino regulations are adhered to at all times.

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.

Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

Creates an atmosphere of luck and celebrates guest’s wins.

Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service.

Checks for satisfaction and effectively resolves service breakdowns when they exist.

• Must be 21 years of age
• Must possess a valid driver’s license
• Must be able to work any day of the week and any shift
• Must present a well-groomed appearance
• Must be able to work independently
• Must be able to sit, stand, or walk for long periods of time
• Must be able to respond calmly and make rational decisions, when handling customer and employee conflicts
• Must possess excellent written and verbal communication skills
• Must possess the ability to interact in a professional manner with the general public

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be…