Senior Collections Specialist

Position: SENIOR COLLECTIONS SPECIALIST
Job Purpose:

The Senior Collections Specialist's goal is to get the full payment of the debt or to negotiate the best possible payment plan / settlement with the debtor in order to avoid legal collection efforts on all domestic and incoming international cases. All collections are business to business, no consumer collections. He/she will be responsible for the collection activities on all files : domestic, import, pre-legal and solvent.

Key Responsibilities and Duties

* - Collect on all domestic cases and International incoming from service users (other business units) cases
* - Comply with organizational standards and operational guidelines - Ensure the terms and conditions of the internal Service Level Agreement are followed and provide feedback
* - Assess and define the adequate collection action plans during the pre-legal phase from the opening to closing
* - Perform direct collection actions to get payment of the debts, acquire debtor acknowledgement of the debt and / or agree on payment plans / settlements that are within the guidelines outlined with the debtors
* - Obtain appropriate approval(s) for any payment plans / settlements that are outside of the guidelines
* - Utilize your expert judgment to determine if the payment plan / settlement offer from the debtor is the best possible outcome for the policy holder, client or service user
* - Document any dispute of the debt by the debtor, take actions to resolve said dispute in the pre-legal phase (when possible) and collect the non disputed portion of the debt
* - Monitor and confirm expected payments made directly to the policyholder, client, service users (other business units) so that they can be appropriately recorded on the case
* - Inform appropriate stakeholder on the debt collection process and relevant developments / status of the collection - Advise policyholders, brokers, clients and service users on appropriate next steps of the pre-legal collection process and answer all questions

Total Compensation Range:

$48,000 - $52,000 base + comission

Placement within the range provided above is based on the individual's relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.

Benefits:

We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured employee benefits to enrich your life:

* Competitive compensation

* Annual bonus eligibility and/or commission structure opportunities

* 401(k) discretionary match of up to 6%

* Flexible work schedules

* Health and wellness benefits

* Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off

* Tuition Reimbursement

* Family care resources, including fertility and adoption benefits

Learn more about our benefits here:

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering.

Commitment to Diversity, Equity, and Inclusion

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Note:

Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions,…