Fraud Specialist

CFG Bank, based in Baltimore, Maryland, is a leading financial institution serving the national healthcare and multifamily markets and the Mid-Atlantic region. As the 6th largest bank in Baltimore by deposits and the largest locally based, we’ve grown from $1 billion to over $5.5 billion in assets by 2025. With over 30 years of expertise, we rank among the top five healthcare bridge‑to‑HUD lenders in the country.

At CFG Bank, we redefine banking by blending big bank capabilities with personalized boutique service. Recognized as "Best Place to Work" by the Baltimore Business Journal in 2022, 2023 and 2024, our primary goal is to make each team member feel that choosing CFG Bank was their best career decision. Join us for professional growth and a positive work environment that sets CFG Bank apart.

As a Fraud Specialist, you play a critical role in protecting our customers and the bank from financial crime. You will monitor, investigate, and resolve suspicious activity across multiple channels, ensuring compliance with regulatory requirements and internal policies. This position requires strong analytical skills, attention to detail, and the ability to work independently in a fast‑paced environment.

• Monitor and resolve fraud alerts for checks, accounts, cards, wires, and Zelle transactions.
• Escalate potential fraudulent items promptly.
• Investigate suspicious activity, especially for new online accounts and applications.
• Assist in preparing monthly, quarterly, and annual fraud activity reports.
• Document research and resolutions for audit readiness.
• Collaborate with Relationship Managers, branch associates, and internal teams to resolve issues.
• Provide timely updates and escalate high‑risk cases.
• Ensure compliance with bank policies, audit requirements, and federal regulations (BSA, USA PATRIOT Act, OFAC).
• Participate in mandatory compliance training within 90 days of hire.
• Review procedures and risk assessments to maintain effective fraud controls.
• Attend required meetings and training sessions.
• Support the Risk Department with additional tasks as needed.

• Bachelor’s degree in a related field or equivalent experience.
• 3+ years of experience in bank fraud detection or financial investigations.
• Familiarity with online banking products, services, and applicable regulations.
• Strong computer skills, including Microsoft Office and banking systems.
• Excellent organizational skills with the ability to prioritize and meet deadlines.
• Effective verbal and written communication skills.
• Strong problem‑solving and critical thinking abilities.
• Ability to work independently in a hybrid environment and handle sensitive information with discretion.

We offer a hybrid schedule, with 4 days in‑office and 1 day remote after the initial 90‑day period.

In accordance with Maryland’s Equal Pay for Equal Work Act, we are committed to providing transparent wage information for all posted job opportunities. The wage range for this position is $55,000 to $60,000 annually. Compensation is determined based on factors such as experience, qualifications, and internal equity.

• Employer‑provided health benefits: medical insurance, dental and vision insurance, disability insurance, life insurance, mental health support services, and wellness program.
• Paid time off: vacation days, sick leave, volunteer days.
• Retirement plan: 401(k) with employer match.
• Other compensation elements: discretionary annual bonus and overtime pay for non‑exempt positions.

CFG Bank is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. If you require accommodations during the application process, please contact Talent Acquisitionk.

Mid‑Senior level

Full‑time

Finance and Sales

Banking