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Administrative Officer II; Administrative Officer II – Processing Unit

Listing for: Maryland
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR

Job Description & How to Apply Below

Introduction

The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System ("System"). The System is a defined benefit retirement system covering State and local government employees of Maryland. It’s composed of twelve (12) separate retirement and pension systems with over 50 different rule sets. The System has over 433,000 participants (customers), including 210,000 members who are actively employed and participating in the System, 179,000 payees who receive a monthly payment from the System, and 44,000 vested members who are no longer actively employed but have earned a benefit that will become payable at a future date.

Located in Baltimore’s Central Business District, SRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site caf. Employees enjoy comprehensive state benefits including medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS. This position is eligible to telework one day per week after successfully completing the defined required training period.

GRADE

STD
0014

LOCATION OF POSITION

120 East Baltimore Street
Baltimore, Maryland 21202

Main Purpose of Job

The main purpose of this position is to ensure complete and accurate processing of payments to the beneficiaries of deceased retirees or active members of the State Retirement and Pension System (SRPS) and requests for withdrawal of accumulated contributions (refund payment) from former members and new retirees in accordance with state retirement laws, regulations and Agency policies and procedures. The Death Benefits and Refunds Processing Section processes more than 3,600 lump-sum death payments and nearly 700 survivor annuity payments each year in addition to handling roughly 5,600 refund requests.

POSITION

DUTIES

This position supports operations in the Death Benefits and Refunds Processing Section of the Benefits Processing Unit. This position will also be cross trained to perform the duties associated with the Pre-Retirement Death Benefits and Refunds team of the section and the Retired Death Benefits team of the section.

Responsibilities include, but are not limited to:

  • Reviewing member’s account and determining eligibility for payment of death benefits based on retirement laws.
  • Verifying and certifying the member’s annual salary to determine if the salary is provided as part of death benefit payment.
  • Preparing Manual Vouchers by determining whether manual payment is required based on knowledge of Agency regulations, procedures and policies.
  • Completing the calculation of accumulated contribution worksheet and creating a memo documenting reasons for authorization of manual payment.
  • Entering transactions to update the beneficiary information to the payment record and processing transactions to create the beneficiary payment record.
  • Calculating the correct payment manually to verify that the automated system is paying the correct amount.
  • Correcting the cost-of-living allowance share of the benefit as necessary.
  • Auditing and verifying that the correct benefit allowance was paid to the member prior to death before finalizing payment to the beneficiary or estate.
  • Calculating applicable Federal and State taxes to be withheld from death benefit payments including the preparation of…
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