Associate - GLS Agency Operations

We're seeking someone to join out team as an Associate on The GLS Loan Operations Agency team responsible for the operational administration and servicing of syndicated loan facilities where Morgan Stanley acts as Administrative Agent. The team supports the full lifecycle of loan transactions, serving as a key operational point of contact between borrowers, lenders, internal business partners, and other stakeholders.

This role is responsible for the accurate and timely processing of loan activity, administration of borrower and lender communications, cash and settlement activity, and ongoing exception management, while ensuring adherence to transaction documentation, internal procedures, controls, and books-and-records requirements. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

In the Operations division, we partner with business units across the Firm to support financial transactions, implement effective controls, manage operational risk, and develop strong client relationships. This is an Associate-level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Interested in joining a team that’s eager to create, innovate and make an impact on the world?

Read on…

• Execute day-to-day loan servicing and agency processes, leveraging knowledge of the systems, markets, and loan products that support the team's activities.
• Support the accurate and timely processing of loan transactions and lifecycle events, including related borrower, lender, cash, and settlement activity.
• Recognize and escape operational risk, exceptions, and breaks arising from day-to-day processes, while contributing to timely resolution and process improvements.
• Build effective relationships within the team and with borrowers, lenders, and internal stakeholders, sharing knowledge and collaborating to support overall team delivery.
• Maintain a strong focus on accuracy, controls, procedures, and books-and-records requirements when executing assigned responsibilities.
• Identify opportunities to improve processes through standardization, automation, enhanced controls, and technology improvements across the Loan Agency operating model.

• Ability to establish clear goals and priorities, manage competing demands, and address non-standard issues within your area of responsibility with minimal guidance and supervision.
• Strong understanding of syndicated loan servicing and loan lifecycle activities, including funding, repayments, interest, fees, and settlement.
• Strong risk and control mindset, with the ability to identify issues, escal...
• Commitment to the Firm's culture and core values, contributing to a collaborative and inclusive team environment.
• Ability to work independently while collaborating effectively across Operations, Business Unit, Finance, Risk, Legal, and Technology teams.
• Strong attention to detail with the ability to manage multiple time-sensitive transactions, deadlines, and competing priorities.
• Effective written and verbal communication skills, including the ability to interact professionally with borrowers, lenders, and internal stakeholders.
• Ability to learn and apply loan documentation, procedures, systems, and controls in support of accurate transaction processing and servicing.

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first,…