Relations Manager, Government

Why Join Gov Ex?

Working at Gov Ex means joining a dynamic team committed to improving the lives of people living in cities around the world through data-driven, innovative solutions. You'll have the opportunity to collaborate with cities at the forefront of public sector innovation and be part of transformative projects that improve government performance and outcomes.

The Bloomberg Center for Government Excellence at Johns Hopkins University (Gov Ex or the Center) seeks to hire a City Relations Manager to join our team of government, data, and performance practice experts to support senior government leaders across the United States, Canada, and Latin America to use data to get better results for residents.

The City Relations Manager plays a critical role in our organization for cultivating and managing strong, productive relationships with city and government partners participating in our programs. In this role, the City Relations Manager works closely with city leadership, government officials, and other key stakeholders to ensure successful program participation and sustained engagement. The ideal City Relations Manager is skilled in navigating the complexities of local government and has a thorough understanding of the political, policy, and administrative landscape.

The role will help drive impactful outcomes while also managing operational functions such as the Gov Ex CRM system to track and support effective management of relationships and city engagements.

In addition to external relationship management, the City Relations Manager will collaborate with internal teams to align and enhance program delivery with the evolving needs of city and government partners, acting as a vital conduit to enhance their experience throughout the partnership. This role will also require a deep understanding of other external partners and stakeholders who provide complementary services, fostering collaboration where beneficial to amplify the impact of Gov Ex's work in cities and local governments.

Since 2015, Gov Ex has supported over 10,000 public sector leaders in 37 countries, and over 568 cities, counties, and states by providing coaching and technical assistance; research and analytics; training and capacity building; and human resource support. Gov Ex is a recognized leader in the provision of public sector training to upskill employees and improve data practices through self-guided courses and instructor-facilitated learning.

Gov Ex is dedicated to supporting governments in leveraging the power of data to identify, understand, and dismantle legacies of structural and entrenched racism. We seek candidates who are committed to using data-driven approaches to promote equity and justice in communities. For more information about Gov Ex, please visit (Use the "Apply for this Job" box below)..

• Build and sustain productive relationships with city leaders, elected officials, government staff, and other key stakeholders.

• Provide guidance to and/or connect resources with senior leaders in city governments to help them achieve better results through data-driven decision-making.

• Develop and execute stakeholder outreach plans focused on recruiting and enlisting the participation and engagement of public sector leaders in Gov Ex programs and initiatives.
• Engage with public sector partners, including city governments across the U.S., Canada, and Latin America, to ensure their success across Gov Ex program initiatives.

• Provide insight to Gov Ex subject-matter experts around managing complex political environments within local governments and assisting Gov Ex staff as needed to overcoming challenges that may arise.

• Manage diplomacy and facilitate conflict resolution between city and local government partners and Gov Ex.

• Serve as the main point of contact between Gov Ex, local governments, and external stakeholders to ensure alignment and foster collaboration on public sector initiatives.