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Administrative Specialist II; Lead Investigator II

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: DGS Office of External Affairs
Full Time position
Listed on 2026-10-07
Job specializations:
  • Government
    Government Administration
  • Administrative/Clerical
    Government Administration
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: ADMINISTRATIVE SPECIALIST II (Lead Investigator II)

The Maryland Public Service Commission seeks an Administrative Specialist II (Lead Investigator II) to conduct investigations of utility customer complaints and draft initial written decisions on regulatory compliance matters. The role sits within the Consumer Affairs Division's Compliance Enforcement or Dispute Resolution units in downtown Baltimore and involves analyzing complaints against regulated gas, electric, telephone, water, and sewage companies.

Key qualifications:
  • One year of administrative staff, clerical, or secretarial work experience
  • High school diploma or equivalency certificate
  • Report writing and legal/regulatory analysis experience
  • Proficiency with Microsoft Office Suite
  • Experience with Salesforce or case management software
  • Background in energy sector, public utilities, or consumer protection

The following position is for a ADMINISTRATIVE SPECIALIST II (Lead Investigator II) with DGS Office of External Affairs.

We are seeking a motivated ADMINISTRATIVE SPECIALIST II (Lead Investigator II) to join DGS Office of External Affairs in Baltimore, MD, United States.

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