HME & Distribution Trainer

SUMMARY

Reporting to the JHCH Education Supervisor, the Home Medical Equipment (HME) and Distribution Trainer serves a key training function for the Home Medical Equipment (HME) and Distribution teams by developing educational materials, delivering instructional sessions, both instructor-led and virtual, and tracking completion to support new and current employee business needs.

Hours:

Full Time, 40 Hours Per week

Shift: Monday-Friday; 8:00am-4:30pm

Location:

Baltimore, MD

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• Acclimates new employees to the department
• Develops, coordinates and executes training associated with the implementation of workflows, new products and service lines
• Assists with the implementation of training programs that connect employee with business goals
• Identifies and supports subject matter experts (SME) in developing individual teaching skills
• Monitors and tracks departmental training completion

Education:

• Associate degree and/or a professional certification(s) in Adult Learning or Healthcare Equivalent certification, along with related experience is preferred.
• Other professional certification(s) and/or related experience beyond minimum training may substitute for formal education on a two years’ experience for one year education basis.

Knowledge, Skills, and Abilities:

• Highly effective written and verbal communication and interpersonal skills to establish working relations that foster optimal quality teamwork and education
• Knowledge and application of adult learning principles
• Proficiency in Microsoft Office Applications – Word, Excel, PowerPoint, etc.
• Understanding of how to operate general office and communications equipment, including personal computers and audiovisual equipment
• Possess the ability to coach, influence, facilitate, present, communicate, process development, analyze and problem solve
• Ability to incorporate policies, procedures, and specific business process needs into training. Ability to utilize multimedia technology and authoring tools
• Strong organizational skills and ability to work independently to execute training deliverables.
• Critical thinking and strong analytical skills to support education.
• Personal attributes of patience and professionalism; must be able to relate and encourage trainees without intimidating them
• Strong time management skills to manage multiple priorities
• Ability to present complex information, using language and analogies appropriate to the audience
• Experience in adult education/training in the healthcare industry preferred
• Experience in HME/DME clinical workflows, inventory management processes and related software (i.e., Brightree, Apacheta) preferred.

Required Licensure, Certification, On-going Training:

• Associate degree or a professional certification(s) in Adult Learning or Healthcare Equivalent certification, along with related experience is preferred.
• Valid State Driver’s License required
• Proof of Automotive Insurance required

Work Experience:

• Minimum of 1-3 years of prior experience in adult education/training or healthcare operations is preferred
• HME experience is preferred.

Salary Range: Minimum 23.96/hour - Maximum 39.57/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.