Clinical Care Coordinator - RN, LGPC, LGSW, LPC, LICSW

Clinical Care Coordinator - RN, LGPC, LGSW, LPC, LICSW

Pay Range: $70,000-$80,000

The Clinical Care Coordinator service adopts a "whole-person" approach to address the client’s needs related to physical health, behavioral health, and social determinants of health. CCC involves coordination of care between the behavioral health clinician and external providers (primary care, other behavioral health providers, hospitals). Clinical Care Coordination occurs when the practitioner communicates treatment needs, assessments, and treatment information to external healthcare providers, facilitates appropriate linkages, and manages transitions.

CCC also includes treatment planning and care implementation beyond diagnostic assessment. The Clinical Care Coordinator ensures the client is at the appropriate LOC; if progress stalls or goals are met, the coordinator facilitates timely assessment and transfer to a more appropriate LOC.

• Facilitate outreach to establish referral providers and participate in outreach events.
• Facilitate intake admissions and reassessments as scheduled.
• Board approved and active licensure in the District of Columbia (assigned credentials outlined in Job Description).
• Prompt and regular attendance at an assigned work location.
• Ability to complete (or oversee the completion of) assigned tasks/projects in a timely manner.
• Carry a caseload.
• Determine the frequency of ongoing Diagnostic Assessment and Plan of Care services.
• Collect available social, educational, economic, and vocational information for the assessment process.
• Implement or revise patient treatment plans with the patient as required per state regulation and record a review of the patient’s progress per BHG policy.
• Develop, within (7) days of entry or as required by state guidelines, a formal treatment plan documenting patient goals and update using the same guidelines.
• Maintain patient records that are complete, comprehensive, and well organized.
• Submit records for periodic review as requested by the supervisory team.
• Document all patient contacts; if other team members provide services, ensure such contacts are documented in the patient’s chart.
• Make appropriate referrals through case‑management services and perform necessary follow‑up.
• Assist the Clinical Director in implementing new programs into patient treatment.
• Advise the Clinical Director of problems encountered with caseload management and schedules.
• Attend weekly treatment team meetings; be prepared to discuss the assigned individual patient caseload.
• Hold a basic understanding of alcohol/drug abuse and addiction; keep up‑to‑date on current drug abuse and treatment information, especially trends in opioid maintenance treatment.
• Provide intake/readmission services, including several weeks of supportive follow‑up counseling for new patients until assigned to a primary counselor.
• Provide, monitor, and document follow‑up calls/contact to all discharging patients for at least 30 days.
• Provide crisis intervention/support services to patients assigned to other counselors when their primary counselor is unavailable.
• Provide inter‑agency reports/documentation required for third‑party reimbursement, criminal justice proceedings, supplemental income assessments, emergency services, and other specialized treatment needs of patients as applicable.
• Coordinate care with other community providers as needed.
• Other duties as assigned by supervisory team.

• Ensure compliance with all federal, state, and local regulatory bodies, and accrediting agencies.
• Report any work‑related injury, illness, workplace hazards, or security issues immediately to the supervisor.

• Participate in community and public relations activities as assigned.

• Responsible for the achievement of assigned specific annual goals and objectives.
• Demonstrates the belief that addiction is a brain disease, not a moral failing.
• Demonstrates hope, respect, and caring in all interactions with patients and team members.
• Establishes and maintains positive relationships in the workplace.
• Works independently and under pressure while handling multiple tasks…