Certified Medical Assistant

# Certified Medical Assistant Baltimore, MD 21215## Overview Salary Range $22.00 - $24.00 Hourly Position Type Full Time Category Regular ## Description## Description The clinical duties of the Medical Assistant have a multi-purpose function. The Medical Assistant will be cross trained to perform activities from registration and appointments to administering and documenting immunization shots. The Medical Assistant will cross-train in all departments, namely Internal Medicine, OB/GYN, and Pediatrics.

These responsibilities include, but are not limited to:
* Participate in the Pre-visit Planning/Huddle process for PCMH compliance.  + Follows up with lab reports, imagining reports, and patient referrals during pre-visit planning.
* Administers medications, vaccines, urine samples, pregnancy tests, strep tests, etc., as needed.
* Assist with maintaining control logs (assist with the refrigerator temp monitoring, oxygen tank check), AED checks, glucometer check, emergency kit lock check
* Prepares patient for providers appropriately based on presenting diagnosis. (Ex. HTN patients get BP prior to seeing provider; DM patients get finger sticks prior and request patients to remove their shoes prior to seeing physician, vital signs, etc.)
* Responsible for prescription refill line and electronic prescription requests.
* Assist with equipment check and in working order (EKG machine, vital sign machine, etc.)
* Distribution of health educational information and resources to patients.
* Request discharge summaries from all patients discharged from ED, inpatients or outside office visits.
* Ensures quality care is delivered in an efficient and effective manner.
* Identifies and reports, facility needs, housekeeping needs and is responsible for maintaining par levels of supplies
* Assists providers with routine patient care and procedures and ensures that patients receive clinical summaries after visit with provider.
* Communicates with patients identifying barriers to care.
* Responsible for care and collaboration with patient's physician, Nurse Manager about all issues and concerns related to patient's care.
* Ensures customer service standards are continuously demonstrated.
* Improves patients' quality of life through collaboration and follow-up care.
* Ensuring that the patient flow is fluid and constant.
* Ensuring that the supplies are well-stocked in the exam room and the central supply area, which is inventoried at least once a week.
* Medication Reconciliation during each visit
* Performs screening questionnaires when designated:  + TB  + hearing  + lead  + vision  + cholesterol screening  + PHQ2 and PHQ9  + Performs clerical duties as assigned, which includes the    - completing and routing referrals to managed care, when appropriate,    - making appointments or registering patients,    - sending out abnormal lab letters after ordering the charts and    - having the providers review the charts for follow-up.
- No Show letters and all other duties specific to each department.
* Protect patient confidentiality.
* Strictly follows OSHA guidelines in assigned departments and when performing skills.
** In addition to the mentioned duties, when assigned to the appointment desk, they will perform tasks related to a  Clinical Office Assistant.  These duties will include:
*** Adhering to the provider template for scheduling appointments
* Actually, booking appointments for call-ins and walk-ins as needed
* Alerting the Nurse Manager or Director of Nursing of any scheduling problems or concerns while maintaining communication between the front and back triage area
* Enters all pertinent changes and information into the registration and appointment systems
* And maintains a professional, personable demeanor toward…