F&B Manager

Hotel Revival, 101 W Monument St, Baltimore, MD 21201, USA

• Pay or shift range: $55,000 USD to $62,000 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

HOTEL REVIVAL is hiring a F&B Manager

Hotel Revival is 107 key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

What you'll do:

• Assist the Food and Beverage Director with overseeing the outlet to ensure a smooth execution of service
• Develop staff training programs to ensure knowledgeable service throughout the outlet
• Assist in the development of departmental objectives, policies, procedures, and strategies
• Train and supervise Food & Beverage employees; provide feedback based on observation
• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
• Analyze operational problems, such as theft and wastage, and assist the F&B Managers in establishing procedures to alleviate these problems
• Hold staff accountable throughout their shifts for job performance through consistent supervision and follow-ups as needed
• Ensure immediate response is given to guest comments and concerns and apply corrective measures when necessary
• Ensure all employees adhere to dress code policies for their scheduled shifts
• Assist in establishing cost improvement objectives and implementing action plans
• Follow inventory standards and procedures and consistently conduct an accurate inventory
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Ensure that all staff is delivering the level of service in accordance with New Waterloo Standard Operating Procedures
• Create opportunities for ongoing education and development of team members
• Promote and encourage guest name recognition at all times with both internal and external guests
• Maintain a high level of cleanliness and awareness of safety in the work area
• Ensure that all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure the outlet needs are met.

Who you are:

• 2+ years of related experience in the hospitality industry preferred.
• You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• You have strong written and verbal communication skills and the ability to write routine reports and correspondence.
• You can speak effectively before guests and groups of co-workers.
• You can navigate and operate computer and Point of Sale (POS) systems.
• You can apply concepts of math including addition, subtraction, multiplication, and division.
• You are a leader. You’re dedicated to developing your team and creating a holistic sense of mission.
• You believe that good hospitality is an experience, not just a transaction.
• You believe in learning and personal growth; you show up as a contributor, not a spectator.
• You have a solutions-oriented mindset and the confidence to make fast-paced decisions.
• You’re excellent with time management and can function effectively in a dynamic environment.
• You have a strong work ethic and the ability to work both autonomously and with a team.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our…