General Manager

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Martin’s Caterers seeks a confident, polished General Manager to lead one of Baltimore, Maryland’s most respected hospitality and catering event centers, overseeing a high-volume operation with annual sales exceeding $10 million.

Extraordinary events happen when great leadership, exceptional service, and teamwork come together. This role is perfect for a hands‑on hospitality leader who enjoys being on the floor, bringing people and operations together, and creating seamless guest experiences that reflect the high standards Martin’s is known for.

This is more than a management role — it’s the chance to lead one of Maryland’s most iconic event venues alongside a professional, dedicated team. Your leadership helps create weddings, celebrations, and milestone moments guests will remember for a lifetime.

WHAT YOU WILL DO. Here’s what your days will look like.

• Be a visible, hands‑on leader during weddings, corporate events, and special celebrations.
• Set high standards for service, food quality, presentation, cleanliness, and guest care while ensuring health, safety, and licensing compliance.
• Hire, coach, and develop managers and staff, driving accountability and teamwork in a fast‑paced, event‑driven environment.
• Lead culinary, sales, and event teams to deliver events exactly as promised.
• Oversee daily operations including staffing, scheduling, performance management, and on‑site execution. This is a physically active position where you will be walking and interacting with guests and team members frequently.
• Supervise sales activity, review and approve contracts and pricing as needed, and ensure events are properly finalized and financially protected.
• Manage labor planning, budgets, food and beverage costs, inventory, and overall financial performance.
• Oversee food and beverage excellence, including ordering, quality, timing, and cost awareness.
• Ensure facility readiness through cleanliness, safety, equipment care, and preventative maintenance.
• Handle guest feedback and service recovery with professionalism and empathy.
• Continuously improve service flow, team performance, and guest satisfaction.
• Represent Martin’s with integrity, sound judgment, and pride in hospitality.

WHAT WE OFFER.

• $145,000 - $160,000 annual starting salary.
• Annual Performance Review & Profit‑Sharing Bonus Eligibility. Annual evaluations with bonus and compensation increases awarded based on individual performance and venue results.
• Leadership Autonomy & Support. The authority to lead your venue with confidence, balanced with the training and support of an experienced executive team and well‑established corporate systems.
• Reputation You Can Count On. With 61+ years of hospitality excellence, Martin’s has built a legacy of beautifully executed events and outstanding guest experiences.
• Benefits That Back You Up. Health, dental, vision, paid vacation, paid sick time, and 401(k) retirement plan with 20% company match.
• Event‑Based Schedule averaging about 50 hours per week, typically spread over five days.
• Relocation assistance for the right candidate.

WHAT WE ARE LOOKING FOR.

• Proven leadership experience in high‑volume hospitality, catering, or event venues required.
• A strong service mindset with high standards, attention to detail, and pride in execution.
• The ability to lead large teams calmly and confidently during live, high‑energy events.
• Experience overseeing operations, sales activity, and financial performance in a complex environment.
• Excellent communication, organization, and people leadership skills.
• Confidence making decisions independently and responsibly in a fast‑moving setting.
• Flexibility to work evenings, weekends, and event‑driven schedules as a visible, active on‑site leader.

If you are a hospitality leader who loves creating memorable moments and leading teams to excellence, we would love to meet you.
Apply today at

Mid-Senior level

Full‑time

Management, General Business, and Strategy/Planning

Industries:
Events Services, Caterers, and Hospitality

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