Human Resources and Office Services Coordinator

About the Role

Washington, DC-based trade association seeks a Human Resources and Office Services Coordinator to provide comprehensive support across human resources and office services, contributing to APTA’s mission by assisting various departments with administrative functions, employee engagement initiatives, and special projects. This role ensures the efficient operation of HR programs and office activities that enhance staff experience and organizational effectiveness.

Assist with full-cycle recruiting and onboarding; coordinate department orientations; prepare/order items for new hires/interns; process and reconcile HR/Office Services invoices ( and RAMP); manage HR-related inboxes and TEAMS Water Cooler; generate monthly reports; maintain confidential personnel records, HR documentation, position descriptions, and staff resumes; coordinate staff training and compliance programs; create and manage HR communications including newsletter, flyers, documents, and presentations;

and organize special organization-wide events.

Manage office deliveries, security program, office issues and requests, and coordinate visitor access to the suite; order and replenish office and kitchen/office supplies, liaise with building community manager, and coordinate with vendors; handle mail distribution and coordinate Fed Ex, office and courier deliveries/shipments; schedule conference room bookings and maintain kitchen cleanliness; and perform a variety of other HR and office services administrative duties as assigned.

Associate degree in a related field (bachelor's degree is strongly preferred); three to five years combined human resources and office management experience; excellent oral and written communication skills; high proficiency in MS Office (Word, Excel, and PowerPoint); experience with HRIS, Canva, and SharePoint; ability to establish and maintain confidentiality and a high degree of customer service; communicate effectively with staff at all levels;

and ability to handle multiple tasks simultaneously as well as be proactive, collaborative, and team oriented.

APTA offers a competitive benefits package, including medical, dental, and vision insurance; life and disability insurance; paid time off; a 401(k)-retirement plan; professional development opportunities; and commuter benefits to assist with public transportation costs. The annual base starting salary is expected to range between $49,100 to $65,399.

This position is based in Washington, D.C., with a hybrid work schedule. Employees are required to be in the office on Tuesdays and Wednesdays, with the flexibility to select a third in-office day. The remaining two workdays can be remote. Please note that this schedule may be subject to change based on the needs of the Association.

For more information or to apply, please submit a resume and cover letter to Human Resources at

Principals Only

To view the full position description, visit Careers at APTA.

APTA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws.