Director of Human Resources

Job Details

Level: Management,

Job Location:

TouchPoint Baltimore
- Baltimore, MD 21215, Position Type:
Full Time, Salary Range: $90,000.00 - $ Salary/year,

Job Shift: Day, Job Category:
Nonprofit
- Social Services,

REPORTS TO:

Executive Vice President, Enterprise Operations

LANE:
Management

FLSA STATUS:
Exempt

DIRECT REPORTS: HR Generalist(s)/Coordinator(s); additional HR team members as the function grows

ROLE SCOPE:
Talent acquisition, organizational development & workforce planning, compensation & benefits, employee relations & performance management, HR data & analytics, HR compliance & risk management, coaching & professional development

Thread is a community impact organization that leverages the power of relationships to support students through graduation and beyond. Thread enrolls the lowest-performing ninth-grade students at the lowest-performing schools who face an abundance of challenges in and out of the classroom. We connect them with small groups of volunteers from diverse backgrounds and experiences to build relationships and support one another in achieving their academic, professional and personal goals.

Thread's extensive network of programs and partnerships help our community overcome barriers, creating a layered system of support. Together, we're creating a more equitable city where everyone can thrive.

The Director of Human Resources leads Thread's day-to-day human capital strategy and operations — the systems, policies, and practices that help every member of the Thread community do their best work. Reporting to the Executive Vice President, Enterprise Operations (EVP), the Director owns human resources end to end: talent acquisition, organizational development, compensation and benefits, employee relations, performance management, coaching, and HR compliance and risk management.

The EVP provides executive sponsorship, connects HR priorities to Thread's broader enterprise strategy, and serves as an escalation point for significant or high-risk people matters, while the Director retains ownership of Thread's people system and day-to-day HR leadership.

This role is a deliberate blend of strategic and hands-on HR. The Director sets direction for Thread's people programs and advises the EVP and managers on organizational health — and is equally comfortable running a recruiting search, processing a benefits change, or coaching a manager through a difficult conversation personally. Managing a small team of HR professionals, the Director builds authentic relationships across the organization and brings a deep understanding of Thread's needs to talent planning, performance management, and workforce development, while modeling Thread's core competencies: showing all the way up, failing forward, treating relationships as wealth, and learning from all voices.

Consistent with Thread's FY27–29 back-office priorities — stabilizing and modernizing systems, strengthening internal controls and risk management, and transforming back-office functions from process-focused to strategic, value-driving partners — the Director brings the same discipline to HR. That means using workforce data, not just anecdote or precedent, to inform hiring decisions, policy updates, and process design, and building the HR systems and reporting that let Thread manage its people function with the same rigor it expects of Finance.

• Own full-cycle recruiting for Thread staff and internship positions, from job posting through offer.
• Build and maintain a strong, diverse pipeline of candidates that supports a diverse and inclusive workforce.
• Develop, document, and continuously refine recruiting strategies and processes; identify and resolve recruiting challenges in…