Employee Relations Manager; HR Administrator III

The Attorney General is the chief legal officer of the State of Maryland. The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State’s legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters.

As Maryland’s 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.

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Office of the Attorney General
Human Resources Division
200 St. Paul Place
Baltimore, Maryland 21202

The Maryland Office of the Attorney General is seeking an Employee Relations Manager to build and safeguard a workplace where employees are heard, treated fairly, and set up to succeed. Reporting to the HR Director, you will be the Office's trusted hand for resolving conflict, advising managers, and shaping the policies that keep OAG a place people are proud to work.

You'll join a ten-person HR team that is led by the Director and Deputy Director and includes the Employee Relations team, the HR Operations team, and the Talent Acquisition team. The HR staff is committed to delivering high quality service and cultivating a workplace where employees can thrive.

• Investigate and resolve. Serve as the primary point of contact for employee conflicts, grievances, disciplinary matters, and discrimination/harassment complaints, leading fair and thorough investigations and recommending the right resolution.
• Mediate with neutrality. Act as a trusted, neutral mediator who helps employees and managers reach resolutions that hold up.
• Support people and their managers. Offer confidential guidance to employees navigating challenges, and coach managers on feedback, performance plans, and difficult conversations.
• Build the policy backbone. Develop and update employee relations policies, keep OAG ahead of changing labor law, and audit HR practices for compliance.
• Design training that sticks. Partner with HR and the Professional and Organizational Development division to build training on conflict resolution, respectful workplace behavior, and diversity and inclusion.
• Turn cases into insight. Track employee relations trends and report findings to HR and Executive leadership to sharpen the OAG’s approach.
• Own protected leave and accommodations. Manage the Office's protected leave processes, including the newly implemented Paid Family and Medical Leave program, and administer the reasonable accommodation process.

Eight years of HR Experience. This experience must specifically include Employee Relations duties such as:

• Managing employee relations issues, conducting investigations, and resolving conflicts in a timely manner
• Using HR policies, procedures, and best practices related to Employee Relations
• Compliance, HRIS, presenting to both leaders and staff, and experience with communications applications and software

A Bachelors degree can be substituted for three (3) years of experience.

• Candidate should be detail oriented, highly organized, and have excellent verbal and written communications skills
• Experience in the legal or government fields
• HR certifications (SHRM, PHR, IPMA/PSHRA)

Employees in this classification may be assigned duties which require the operation of a motor vehicle.…